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Customer questions and answers for
Suunto Ambit Black

Integrated GPS with heart rate monitoring option for the Outdoor Explorer
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Customer questions and answers for Suunto Ambit Black

Question

when creating a new route, is possible input manually the coordinates instead of selecting from the map?

I am planning some trekking in the Dolomites in the next days and getting the coordinates from some maps. Thanks
Gender: Male
Primary Sport: Trekking
asked 2 weeks, 6 days ago
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by
pgrassato
italy
on Suunto Ambit Black
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answer 1
You can't create route manually on watch, but can define location manually on the watch (by coordinates) and set it as point of interest for navigation.
Gender: Male
Primary Sport: Ice Hockey
Experience Level: Advanced
answered 2 weeks ago
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by
Ameish
Ukraine
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Question

Downloading moves from Ambit2S

I am heading out on a 2+ week backcountry trip and would like to operate a trekking sport mode for roughly 8hrs per day at 60sec GPS intervals. I am concerned that I will run out of memory before I get back to a laptop.

I plan on bringing a smartphone and could bring an iPad if absolutely necessary. Is there anyway to to download my moves from the watch onto an iPhone or iPad? Or is a laptop required. Thanks.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
 
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asked 1 year, 4 months ago
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Anonymous
Canada
on Suunto Ambit Black
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answer 1
I have the ambit 3 peak and worried about the same problem, i dont have a new enough phone to use there app and worried all my trekking data will be lost because i wont be able to get to a computer in time, and the only reason i bought this watch is so that i can do trekks with it
Gender: Male
answered 2 weeks, 1 day ago
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by
romanic666
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answer 2
Sophie, how about downloading into a laptop (Mac )? the only way I know is by being connected to the internet and downloading the files from movescount... is there a way to download the gpx or similar file form the Ambit without being connected?

Thanks,

Gabriel
Gender: Male
Primary Sport: Cycling
Experience Level: Advanced
answered 1 year, 1 month ago
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by
GabrielFSS
California, USA
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answer 3
In order to be able to record all your trekking data, we advise you to have the GPS accuracy set to OK with a 10 second recording interval. This way the log capacity is approximately 199hours.
However, when using a HR belt, the log capacity is only approximately 75hours.

At the moment, it is not possible to upload your data to an iOS device. But thank you for your suggested feature, we have now forwarded it to our R&D department.
answered 1 year, 4 months ago
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by
Sophie_from_Suunto
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Question

When I go to my exercise screen I find all activities under the sun but I need canoeing as an activity, how do I get this added

Gender: Male
Experience Level: Advanced
asked 1 month, 1 week ago
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Anonymous
on Suunto Ambit Black
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answer 1
1) Login to movescount.com
2) At the top of the page select "watches and devices", then select your watch
3) In the Sport modes section click "Create new sport mode"
4) Canoeing is one of available sports
5) Pick whatever name you want to be shown on the watch, configure screens the way you want.
6) Click the Save button, then sync Ambit. The new sport should now show on the watch.
You can also change screens for other sports or remove sports that you don't care about.
These are instructions for movescount web site, but the same could be done in the mobile app.
Gender: Male
Primary Sport: Trail Running
Experience Level: Advanced
answered 2 weeks, 6 days ago
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by
silentvoyager
USA
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Question

ambit isn´t syncing

my ambit isn´t syncing anymore and I cant solve the problem. the desktop software (mac) don´t starts the update process and ist still showing the initial screen ("connect via usb..."). there is no reaction from the software but the cpu load of moveslink goes to 100%. when I remove the watch the load goes back to a normal level.
i´ve tested on two different computer, installed the software again, tried to remove the watch from the list of connected devices. nothing worked.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
asked 2 months, 4 weeks ago
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by
armin_r
austria
on Suunto Ambit Black
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answer 1
I had exactly the same problem. Let your Ambit run out of power (record a move during the night..) and then connect it to the computer again.
The watch will start up (reboot?) and Moveslink will recognize it again.
Gender: Male
answered 3 weeks, 6 days ago
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by
wittwerch
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Question

Why is Moveslink still not abailable on a tablet? Don't you think you are faling behind?

I'm about to get rid of my laptop, only using a tablet. This would mean that i am no longer able to synchronise, update or adjust my Suunto watch.
Gender: Male
Primary Sport: Mountain Biking
asked 1 month, 1 week ago
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Anonymous
Holland
on Suunto Ambit Black
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answer 1
if you have an android tablet you can use something like 'apk extractor' to take a copy form your phone and then copy this file across to your tablet and install. Works fine.
Gender: Male
answered 4 weeks, 2 days ago
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by
Joe9099
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Question

Hi. My Ambit is failing to open the Moveslink2 program, and consequently no data is being transferred to Movescount.

Opening Moveslink2 and then attaching the watch does not help either, and I have now tried with Moveslink2 on two different Macs and one PC running Windows 7 Pro (v.1.3.19 on Mac, v. 1.3.23 on PC). The watch charges ok, but no data is being transferred.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Expert
 
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asked 1 month, 3 weeks ago
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jregin
Greenland
on Suunto Ambit Black
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answer 1
Suunto support gave me this answer:
If the watch is not recognized on two different computers, it can either be a cable fault or a device fault. We advise you to try with a different USB cable and also to perform the following: while in time mode, press and hold the two top buttons, select action, GPS reset.

The GPS reset worked, and I have now successfully transfered data from the past week to Movescount!
Gender: Male
Experience Level: Expert
answered 1 month, 3 weeks ago
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by
jregin
Greenland
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answer 2
I also have the same issue, I uninstalled Moveslink2 from my Mac and reinstalled it, I was then able to transfer all the data. However, I have just tried again after my latest activity and it is again not seeing the watch when I attach to the computer.
Gender: Female
Primary Sport: Running
Experience Level: Expert
answered 1 month, 3 weeks ago
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by
KirstyFrance
France
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Question

Would it be possible to edit the move once uploaded?

In case we forgot to stop the move's recording at the end of it, would it be possible to crop on the move (once uploaded) in order to delete the end of the record until the "real" end of it (and then not take into account some odd speed and distance, i.e. during a car transportation)?
Gender: Male
asked 6 months ago
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by
Pepino7438
on Suunto Ambit Black
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answer 1
If you sync with strava at least you can do it there. Came here seeking answer to same question. Suunto one way or another you gotta open this stuff up and give us the control we need. I don't want excuses or explanations just results.
Gender: Male
answered 1 month, 3 weeks ago
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by
BeereHere
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answer 2
Unfortunately the is not currently a feature of movescount.com, and the data from the entirety of the move will be added to the results.

However a number of people have asked for this feature, and our Movescount Team is aware of it. Hopefully the feature will become implemented in a coming update for the website!
answered 6 months ago
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by
Diana_from_Suunto
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Question

interval timer and HR

Is there a way to have a screen that displays my interval timer and current HR? Thanks
Gender: Male
 
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asked 2 months, 1 week ago
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by
jemdur
on Suunto Ambit Black
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answer 1
In movescount, go to your ambt settings. There you'll see several settings/training options. Open the one you want to use or create a new one. In here you can build the screens as you want them.
Gender: Male
Experience Level: Advanced
answered 2 months, 1 week ago
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by
etzilla
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Question

interval reading in movescount

Hi,

when using the T6c with time-based interval, I can read-out these intervals in Movescount. When using a user-app on the Ambit I can do my intervals, but I can't see them in Movescount. Am I overseeing something?
Gender: Male
Primary Sport: Running
Experience Level: Advanced
 
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asked 2 months, 1 week ago
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by
etzilla
on Suunto Ambit Black
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answer 1
SOLVED.
I did oversee something in the usermanual. I had to activate the int. timer on the watch.....
For those who want to know also, check the youtube-link
Gender: Male
Experience Level: Advanced
Video Answer:
(click to see the video)
answered 2 months, 1 week ago
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by
etzilla
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Question

How do I turn the watch off?

Gender: Male
Primary Sport: Running
Experience Level: Advanced
asked 2 months, 2 weeks ago
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by
sabinrunner
on Suunto Ambit Black
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answer 1
top 2 buttons press together and chose power off
Gender: Male
Primary Sport: Cycling
Experience Level: Beginner
answered 2 months, 2 weeks ago
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by
danielgr3
+1point
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Question

Missing Exercise mode on watch

My running season is now picking up so I went to use my Ambit but found it was dead, so I charged it up. Also, I installed Moveslink on a new Windows 7 install and sync'ed it with my Ambit.

Since then my watch doesn't have the Exercise mode anymore! I've confirmed the compass is calibrated and HR belt paired.

Also, holding the START STOP button does nothing...

Is there something else I need to do? How would that mode suddenly disappear?
Gender: Male
 
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asked 2 months, 2 weeks ago
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Anonymous
on Suunto Ambit Black
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answer 1
Original poster here....

UGH, I'm stupid, it's just short push of the button to get into exercise mode, not a long hold.

Disregard, nothing to see here, just someone suffering from some mental disease. :/
Gender: Male
answered 2 months, 2 weeks ago
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by
Anonymous
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Question

My watch is not charging or uploading.

My watch is very inconsistent on charging and uploading data
Gender: Male
Experience Level: Advanced
asked 5 months, 1 week ago
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by
jdoyle
on Suunto Ambit Black
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Answers
answer 1
Please check the 4 pins on the USB cable. In order to ensure a proper connection and charge, all 4 need to have the same length.
answered 2 months, 3 weeks ago
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by
Beatrice_from_Suunto
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Question

How do I upload apps to my device

How do I upload an app to my Ambit device
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Beginner
asked 5 months, 2 weeks ago
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by
peter_b
on Suunto Ambit Black
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answer 1
First, go to Movescount > Plan & Create > App Zone and saved the desired app (make sure that it is compatible!).

Next, go to Watches & Devices > Suunto Ambit > Sport modes > Edit (e.g. Running) and click on one of the 8 displays that appear.

From the 'Choose what to show in this row' window go to 'My Apps' and select the app.

Save the changes and reconnect your Suunto Ambit to the computer to allow it to synchronize the settings via Moveslink2.
answered 2 months, 3 weeks ago
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by
Beatrice_from_Suunto
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Question

When exporting moves to xls is it possible to specify what parameters are exported?

The intent is to graph fitness progress for selected fields over a period of time.
Gender: Male
Primary Sport: Multisport
Experience Level: Advanced
asked 5 months, 2 weeks ago
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by
osok
Canada
on Suunto Ambit Black
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answer 1
You cannot select which parameters to export, nevertheless, you can edit the Excel file and keep the information that you require.
answered 2 months, 3 weeks ago
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by
Beatrice_from_Suunto
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Question

two bike POD wih SUUNTO AMBIT?

I have road bike POD without any issue. I bought second bike pod for MTB. When I pair MTB, my road POD is forgotten.
Can I have two different bike POD with suunto ambit. I don't need food or cadence POD but I didn't find the way how to remove it and add a second bike POD.
I believe that technically it's possible and it should be possible with some new firmware. But maybe I'm only wrong with setting. Can you help me?
thank you!
Gender: Male
Primary Sport: Mountain Biking
asked 5 months, 2 weeks ago
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by
rsoft72
on Suunto Ambit Black
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answer 1
Please be advised that only the Suunto Ambit2 generation of watches and later have multiple bike POD support.

The Suunto Ambit (first generation) can only have 1 bike POD paired at a time. Whenever you want to use another one, you will have to pair and calibrate it.
answered 2 months, 3 weeks ago
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Beatrice_from_Suunto
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Question

My HR data isn't showing up in Movescount (web or app)

My HR data isn't showing up in Movescount (web or app), however it was showing on my Ambit 3 Sport during workout and is shown as a percentage when I hover over the route map online.
I'm using the new smaller Suunto HR monitor.
Gender: Male
Experience Level: Beginner
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asked 5 months, 3 weeks ago
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by
JSwerve
on Suunto Ambit Black
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answer 1
Please make sure that you click on the 'Heart Rate' tab under the Graph in Movescount in order for you to see the data.
answered 3 months ago
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by
Beatrice_from_Suunto
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Question

HR results not correct

He there,

When I started using the Ambit 3 Peak the heart rate monitor seems to do the job. Unfortunately the monitor is showing unconnected and somethings wrong peaks lately. I'm not sure if this has something to do with the lastest firmware update I did 2 weeks ago?

I already replaced the battery of the HR module. No change there.
I also make the belt wet before usage and it's directory on my skin and tight enough.

Do you know what could be wrong?

Hope to hear from you soon.

Best regards,

Richard
Gender: Male
Primary Sport: Running
Experience Level: Expert
 
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asked 5 months, 3 weeks ago
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Anonymous
Netherlands
on Suunto Ambit Black
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answer 1
Please try updating the firmware on your Suunto Ambit3 to version 1.5.44 and re-pair it with the Smart Sensor.

To access the pairing menu of your watch, keep the Next button pressed while in Time mode, for a few seconds.

Finally select Pair - HR Belt and follow the instructions.
answered 3 months ago
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by
Beatrice_from_Suunto
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Question

Deleted a move in Movescount and data is still in Logbook. Can I get back?

Experience Level: Advanced
Gender: Female
 
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asked 3 months, 1 week ago
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happyvc
on Suunto Ambit Black
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answer 1
You can retrieve the lost moves by following these steps :

1. Close Moveslink2 application.
2. Open the Moveslink2 folder, depending on what operating system you have, please follow these steps:
- Windows XP and Vista: Start->Run-> type %AppData% then press enter. Open the 'Suunto' folder then the 'Moveslink' folder.
- Windows 7 and 8: Start-> type %AppData% in Search programs and files field then press enter. Open the 'Suunto' folder then the 'Moveslink' folder.
- Mac OSX 10.7 or above: Click on Finder - on the top bar click Go - Go to Folder and type or paste in this: ~/Library/Application Support Suunto folder with the Moveslink folder inside.
3. Remove all files in this folder.
4. Disconnect your computer from the internet (Turn wifi off, and remove the cable)
5. Start Moveslink2 again.
6. Synchronize your watch. Wait until fully completed.
7. Go back to the application folder and find the Move you want to recover (you can search for "<DateTime>" and spot the correct date for the Move.
8. Open the file with TextEdit or Notepad.
9. Modify the last number inside the <Duration> tag. You will find the duration tag few rows above the <DateTime> field. You could for example change <Duration>123.4</Duration> to <Duration>123.5</Duration>.
10. Save the file.
11. Connect your computer to the internet.
12. Launch Moveslink2 and synchronize Ambit. Note: you'll need to connect again to Movescount by entering your email address and password.
answered 3 months ago
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by
Sophie_from_Suunto
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Question

Gps stuck searching

Hello, I have an Ambit3(HR) and when I try to use the GPS it gets stuck on 5%.
Gender: Male
asked 6 months ago
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by
omrikat
on Suunto Ambit Black
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answer 1
Please make sure you have the latest firmware installed on your Suunto Ambit3. The update is usually done automatically if you connect it to a PC that has Moveslink2 installed.

http://www.movescount.com/connect/moveslink/Suunto_Ambit

Alternatively, you can enter the Service Menu of your device by pressing the [Back Lap] and [Start Stop] buttons at the same time for approximately 11 seconds and select Action > GPS reset.
answered 3 months, 1 week ago
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by
Beatrice_from_Suunto
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Question

not able to pair with hr moniter

Hi recetelnty i am not able to pair my watch with hr monitor. I was not using watch for 24 days so it was fully discharge. when i charged it this problem came. last month i changed the battery of hr monitor so could nt be the battery problem. please help in troubleshoot.
Gender: Male
Primary Sport: Running
Experience Level: Pro
asked 6 months ago
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by
inso123
India
on Suunto Ambit Black
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answer 1
Please try the following steps in order to pair your Suunto Ambit to the heart rate belt:

1. Please put on the HR Belt, make sure the electrodes are moistened and the strap is tightened to your chest
2. Go with the Ambit in the Pairing Menu (hold press the Next button while in Time view, then select Pair)
3. Select HR Belt
4. Keep the watch close to the transmitter of the HR Belt and you should see a message “Belt Paired”
5. Press and hold the “Next” button to exit
answered 3 months, 1 week ago
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Beatrice_from_Suunto
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