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Customer questions and answers for
Suunto Quest Black

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Customer questions and answers for Suunto Quest Black

Question

Problem paring my new Foot POD mini to my Quest

Just bought the Foot POD mini to my Suunto Quest and they wont pair with eachother. I have tried the most things to make it work. What should I do? Feels kinda bad to have to change the battery the first thing I do with it?
Gender: Male
asked 1 week ago
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Anonymous
Sweden
on Suunto Quest Black
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Question

Defined Inteval Training Session

Is there a way you can program an interval training session to be repeated a certain number of times? For example, if you want to do 60 sets of 8 seconds on, 12 seconds off, is there a way you can program that to stop after 60 repeats, or are you required to spend the entire time counting your sets? The watch actually counts them and reports how many laps you did at the end - so is there a way to have that occur during the training so you can focus on the run, rather than the number of sets you've completed.

Also, does it look like there are going to be apps available for a Quest watch, as there looks to be plenty of good apps for interval training with the Ambit gear, but not anything really for Quest. I thought, considering Quest is marketed as an 'interval trainer', there would be more options for interval training than just being restricted to two indefinite intervals.
Gender: Female
 
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asked 1 week, 5 days ago
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Anonymous
on Suunto Quest Black
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Question

Change battery and now the buttons dont beep

Please see above
Gender: Male
asked 2 weeks, 2 days ago
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by
dcnflyfisher
on Suunto Quest Black
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Question

Syncing data

When I am trying to sync my data from the watch onto the computer it keeps saving my Information onto my partners account instead of mine. He has an ambit 3 watch and has given me his quest. I have created an account but the data keeps syncing to his instead of mine.
Gender: Female
Primary Sport: Running
Experience Level: Beginner
asked 2 weeks, 4 days ago
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by
SarahR973
Newcastle upon Tyne, Tyne and Wear, UK
on Suunto Quest Black
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Question

How to set up intvals, step by step guides

Hi,
I am new to this and I need help how to setup intervals on my Quest.
I want a interval where I run fast 3 minutes and then 1 minute rest. Beep at start and stop.
Can also be combined with heart rate?
Then I want to have a range in which I run with the heart rate of 75-85% and then rests on the lower heart rate.
Preferably guides, made in step by step
Best regards
Thomas
Gender: Male
Primary Sport: Running
Experience Level: Advanced
asked 2 weeks, 5 days ago
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by
Rello
Sweden
on Suunto Quest Black
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Question

I cant input my distance data when editing my workouts.

This is something that has recently started happening in movescount? anyone else having this issue? PS. My primary sport is road cycling but that option is unavailable below. Beginning to think you guys dont support this sport? Hope I am wrong...
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
asked 2 weeks, 5 days ago
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Anonymous
Vancouver, BC, Canada
on Suunto Quest Black
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Question

Does Suunto Quest Orange have a chronometer?

Hi, I'm trying to figure out how to start a chronometer on my suunto?
I want to perform an exercise and see how long it takes me.
How to do that?
I downloaded the manual and can't find anything, furthermore I read:
"TIP: By selecting the stopwatch to row 2 and leaving row 1 empty, the stopwatch will be displayed in large digits on the display." Unfortunately it seems I must tick something for row 1, I cannot leave it empty.
So how to do it?
Gender: Female
asked 2 weeks, 6 days ago
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by
maruzzella
on Suunto Quest Black
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Question

Connect hr belt to Movescount app?

My iPhone can't find my HR belt. the belt is connected to the watch but the app on my phone just keeps "looking" for it. i used the usb stick to get the kcals and such on my mac, but i would love to just use my phone. when i don't have the opportunity to use my mac. is there anything to do? i have suunto quest
Gender: Female
Primary Sport: Crosstrainer
Experience Level: Advanced
asked 3 weeks, 1 day ago
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by
Madelenak95
Norway
on Suunto Quest Black
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answer 1
Hello,

I am experiencing the same issue with this. My first thought is the chest strap for the Suunto Quest isn't considered the 'Smart Sensor' and there for will not be recognized by the app itself. Should this be true, this leads me into the question of whether you can purchase a 'Smart Sensor' that is compatible with the Suunto Quest watch.
Gender: Male
Primary Sport: Weight Training
Experience Level: Advanced
answered 1 week ago
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by
TeamSHAFitness
Canada
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Question

PC Not Found

Just got my new Quest. Everything OK but watch will not find PC (iMac).

Have uninstalled and reinstalled moves count but will not work. Have changed USB port for Moveslink mini Any ideas?
Gender: Male
Primary Sport: Running
 
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asked 3 weeks, 2 days ago
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Anonymous
on Suunto Quest Black
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Question

Interval Training

Is there anyway to make a training program that uses intervals less than a minute long? When designing training programs, there is an 'hour' and 'minute' section, but no 'seconds' section for anything less than one minute and I don't know if there's a way to type it into the minutes section to achieve the same thing.
Gender: Female
asked 4 weeks, 1 day ago
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Anonymous
on Suunto Quest Black
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Question

Web Connect is hit and miss

Got a Suunto Quest for Christmas & setting it up. Did a few small moves, made some changes in my Movescount profile and having trouble connecting. The first time, it worked well. Hit and miss after.

From watch, I use the "Start/Stop" button to get to Web Connect and it stays in "searching" for quite some time and either times out (just goes back to time display) or shows a message that it couldn't connect.

Tried restarting my computer once and then it worked, but wondering if there is a less clunky way of getting it to work more frequently and reliably.

Thanks
Gender: Male
Experience Level: Beginner
asked 1 month ago
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by
tbemigh
Michigan, USA
on Suunto Quest Black
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answer 1
Please make sure Moveslink for Movestick Mini is open and only after you select the Web Connect option on your Suunto Quest you plug in the Movestick Mini.
answered 8 hours ago
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by
Beatrice_from_Suunto
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Question

Movescount

Movescount will not let me log on to download my data. What is wrong? Passwords and email are correct.
Gender: Male
asked 1 month ago
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by
Anonymous
on Suunto Quest Black
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answer 1
Please be advised that Movescount suffered an outage between the 22nd and 26th of December 2014 due to hardware failure in Movescount infrastructure.

We apologize for the inconvenience and assure you everything is back to normal.
answered 1 week, 1 day ago
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by
Beatrice_from_Suunto
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Question

Can I see the Fat burned in workout in movescount.

I found that that in some apps it is shown how much Fat is burnt in one move. can i use these program for Suunto Quest.
Also please inform which are the apps for use with quest because I could not found any apps for Suunto Quest.

There are not any Suunto apps for Quest. please inform Apps for Quest.
Gender: Male
Primary Sport: Weight Training
Experience Level: Advanced
asked 1 month, 1 week ago
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by
yuvraj
Aurangabad, Maharashtra, India
on Suunto Quest Black
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answer 1
Indeed, there are apps that would show how much Fat is burnt , however these are specific to the Suunto Ambit collection of watches. The Suunto Quest is not compatible with Apps.
answered 1 week, 1 day ago
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Beatrice_from_Suunto
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Question

How to pair Quest with Wahoo cycling ANT+ Speed/cadence sensor?

Hi guys, I need some further help here. I recently bought myself a Wahoo cycling ANT+ speed/cadence sensor and I was trying to pair it with my Suunto quest. I’ve tried the advises that people have been posting on the internet to get it paired, ie ticking the PODs boxes in my movescount account, and selecting the "bike POD" option on my Quest when pairing. I even tried taking the battery out from my Wahoo device. Yet, I have failed to get it paired. Any ideas why and how do I go about this?
Gender: Female
Primary Sport: Triathlon
Experience Level: Advanced
asked 1 month, 1 week ago
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by
hsu90
Malaysia
on Suunto Quest Black
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answer 1
Please be advised the Suunto Quest uses only ANT, a technology specific to Suunto. It is not compatible with ANT+ PODs.
answered 1 week, 1 day ago
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by
Beatrice_from_Suunto
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Question

Pairing with MIO wrist HRM

Will the Suunto Quest watch pair with the MIO wrist HRM? I would prefer to use a wrist HRM than the chest belt.
Gender: Male
Primary Sport: Walking
Experience Level: Beginner
asked 1 month, 1 week ago
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by
DougT
Grantham
on Suunto Quest Black
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answer 1
Unfortunately, the Quest seems to be compatible only with Suunto heart-rate monitors, which transmit information in Suunto's own version of the ANT wireless protocol, so none of the Mio products will work.
Gender: Male
answered 1 month, 1 week ago
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by
DannyRuns
+1point
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Question

how can i change langauge from finnish to english

Gender: Male
asked 2 months ago
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by
scowers
on Suunto Quest Black
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answer 1
The language on the Suunto Quest can be changed from the initial settings.

To get to the initial settings, you will need to firstly put the device in sleep mode.

1. Press and hold the NEXT button and scroll to the last step. After the last step of general settings, when the device asks you to confirm that the setting changes are done, keep NEXT pressed until the device goes into sleep mode.

2. Press any button to activate the device again

3. Hold the START STOP button for 2 seconds and you will be prompted to change the language.
answered 1 month, 4 weeks ago
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by
Beatrice_from_Suunto
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Question

How to customize alarm.

My max heart rate is 160 and I want to set the alarm to notify me when I am at 137 (85%). How can I do this?
Gender: Male
asked 2 months ago
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by
gwilliams17
on Suunto Quest Black
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answer 1
Please be informed the Suunto Quest does not have such option.
answered 2 months ago
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by
Beatrice_from_Suunto
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Question

Watch no longer connecting with FootPOD Mini either in pairing mode or in operation. New battery in POD makes no difference. HR belt pairs fine.

The FootPOD Mini and HR belt don;t connect in pairing mode, but the HR belt is picked up during an activity - whilst the FootPOD Mini is not.

Both PODs have new batteries correctly installed.

Have tried recognising FootPOD sitting still, shaking it, sitting it on top of the watch, having it in and out of the cradle, on and off shoes ... no success with any method.
Gender: Male
Primary Sport: Trail Running
Experience Level: Advanced
 
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asked 3 weeks, 1 day ago
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score
Australia
on Suunto Quest Black
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answer 1
Please also try changing the battery in the Quest.

If that doesn't solve the issue, please contact us at support@suunto.com
answered 4 hours ago
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by
Sophie_from_Suunto
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Question

Where can i find a full explanation of all the data displayed about a move in the Movescount.com scoreboard display? For example, PTE, EPOC etc.

Hi,

Where can i find a full explanation of all the data displayed about a move in the Movescount.com scoreboard display? For example, PTE, EPOC and R-R?

I do understand most of these terms but some of the axes/scales on the graph's are a bit confusing when display say R-R i don't understand why the x-axis is in msecs?

Is there some full documentation somewhere on Movescount.com that explains all these data in layman's terms without having to just Google everything and work it out from there?

Many thanks.

Stu
Gender: Male
Primary Sport: Circuit Training
Experience Level: Advanced
 
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asked 1 month ago
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minimi66
UK
on Suunto Quest Black
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answer 1
You can find more information here:
http://goo.gl/9Bkfty
http://goo.gl/XS7ceE
http://goo.gl/ZzVu5f
answered 4 hours ago
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by
Beatrice_from_Suunto
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Question

can you calibrate the quest?

I went for a run using the quest, HR monitor, and gps pod. I noticed while running that the distance the watch showed was far less than what I actually travelled. after the run I synced all data to moves count. showed as 2 different moves, as I expected from reading about it, but they were not even close to the same data. I merged them thinking that would help. Basically by merging, I gained the map under the run "move" Great, but that is the last thing that I needed to merge really. I know where I went, I need to know the speed, distance, etc etc. I know you can't calibrate the pod, so there must be a way to calibrate the watch. there was more than 4 minutes, and almost 2 miles difference
Gender: Male
Experience Level: Advanced
asked 1 month ago
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by
Itsdakine
on Suunto Quest Black
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answer 1
The Suunto Quest does not register speed and distance, but gets the data directly from the GPS Track POD. It is therefor not possible to calibrate the Quest.
answered 5 hours ago
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by
Sophie_from_Suunto
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