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Customer questions and answers for
Suunto M4 Black/Pink

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Customer questions and answers for Suunto M4 Black/Pink

Question

Can I change my user name?

Gender: Female
Experience Level: Beginner
asked 1 year, 11 months ago
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by
elsjansen
Netherlands
on Suunto M4 Black/Pink
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answer 1
In order to change your username in Movescount please click on Private, Settings, Movescount Settings.
answered 1 year, 11 months ago
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by
sanna_from_Suunto
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Question

Is there a stopwatch/laptime function?

Can I use the watch as a timer?
Gender: Male
Primary Sport: Soccer
Experience Level: Advanced
asked 1 year, 11 months ago
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by
bmer4
Melbourne VIC, Australia
on Suunto M4 Black/Pink
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answer 1
You can start and stop a stopwatch but there is not lap feature on the M4.
answered 1 year, 11 months ago
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Mihoko_from_Suunto
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Question

Hi - a quick question re my new M4: can I view HR and the time on the same screen?

Gender: Male
Primary Sport: Mountain Biking
Experience Level: Beginner
asked 1 year, 11 months ago
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by
Seldim
New Zealand
on Suunto M4 Black/Pink
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answer 1
It is possible to see the time and the HR at the same time in the Suunto M4. Once in the exercise mode, press the middle button few times and the time will appear in the lower part of the display.
answered 1 year, 11 months ago
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sanna_from_Suunto
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Question

And another one: can I lock the date/time screen so it doesn't revert to time only? Thanks

Gender: Male
Primary Sport: Mountain Biking
Experience Level: Beginner
asked 1 year, 11 months ago
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by
Seldim
New Zealand
on Suunto M4 Black/Pink
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answer 1
Unfortunately it is not possible to have the date and the time at the same time on the M4 display, the date disappears after a while in order to save the battery of the watch.
answered 1 year, 11 months ago
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sanna_from_Suunto
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Question

can the M4 be set so that it beeps when the min/max zones are exceeded, thus saving having to keep checking the watch during exercise

Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
asked 1 year, 10 months ago
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by
collier2112
Nottingham, UK
on Suunto M4 Black/Pink
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answer 1
Unfortunately it is not possible to set heart rate limits on the Suunto M4. However, if you choose to use a training program (fitness or weight loss), the M4 gives you suggestions with regards to your training sessions. When training, the M4 will guide you by beeping whenever you exceed the minimum and maximum heart rate zones.
answered 1 year, 10 months ago
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by
sanna_from_Suunto
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Question

Can the display shields used with this watch?

 
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asked 1 year, 10 months ago
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by
dodos
on Suunto M4 Black/Pink
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answer 1
Yes, the display shields can be used with the M series watches.
answered 1 year, 10 months ago
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by
Mihoko_from_Suunto
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Question

Kcal

I have seen this question "answered" before but I don't think the answer was very clear.

Quite simply: the M4 displays "kcal" burnt.
In this instance, does kcal refer to what most people/dieticians etc refer to as calories?
Therefore, "100 kcal" = "100 calories"?

I'm aware the scientific conversion may be different - I just want to know if the M4 is referring to the "common calorie".
Gender: Female
asked 1 year, 10 months ago
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Anonymous
on Suunto M4 Black/Pink
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answer 1
The Suunto M4 shows the energy consumption in kilocalories (1 kcal = 1000 calories).
answered 1 year, 10 months ago
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by
sanna_from_Suunto
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Question

Contact Points?

I have read about putting moisture on the contact points of the belt. What is the contact point?

Also do people find they have to wear the belt Above the breasts for it to pick up heart rate?
Gender: Female
Primary Sport: Weight Training
Experience Level: Advanced
asked 1 year, 9 months ago
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by
livv93
on Suunto M4 Black/Pink
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answer 1
The HR Belts contacts can be found in the back side of the belts strap, they are the two rubber parts on both sides of the module.
answered 1 year, 9 months ago
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by
sanna_from_Suunto
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Question

Not registering HR after new battery

I have recently replaced batteries in both the HRM and in the chest strap following the relevant notices on the display. I had no problem after replacing the battery in the watch, but having replaced the battery in the strap it no longer registers.

It says it can find the HR when I switch it on, but I always get a -- reading however long I leave it for. I have tried with two batteries and no joy with either.

What can I do? My HRM is only 13 months old and I would hate to have to replace it already.

Hannah
Gender: Female
Primary Sport: Running
Experience Level: Advanced
asked 1 year, 9 months ago
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by
hlf30
London, UK
on Suunto M4 Black/Pink
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answer 1
After a battery replacement it´s recommendable to pair the belt and the watch again with each other. Here´s a link to an instruction video about the pairing:
http://www.youtube.com/watch?v=ZzAKfxvGUm8
answered 1 year, 9 months ago
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sanna_from_Suunto
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Question

how do I retrieve my past workout history?

I can only see the very last exercise when I click on previous exercise.
Gender: Female
Primary Sport: Weight Training
Experience Level: Expert
asked 1 year, 9 months ago
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by
sharonk
Austin, TX, USA
on Suunto M4 Black/Pink
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answer 1
The Suunto M4 shows only the details of your previous exercise. If you wish to see the information of all your previous workouts, it´s recommendable to upload the data from your M4 to the online service Movescount.
answered 1 year, 9 months ago
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by
sanna_from_Suunto
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Question

GPS Pod with M4

Is the M4 compatible with the GPS pod?
Gender: Female
Primary Sport: Triathlon
Experience Level: Beginner
asked 1 year, 9 months ago
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by
dizzyhytes
on Suunto M4 Black/Pink
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answer 1
We would like to inform you that the GPS Track POD is not compatible with the Suunto M4.
answered 1 year, 3 months ago
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by
Diana_from_Suunto
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Question

Can I show heart rate as % of max?

I would like to be able to display my heart rate as a % of my max heart rate, so that it is easier to know if I am working out in a certain zone.
asked 1 year, 8 months ago
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deborahlebl
on Suunto M4 Black/Pink
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answer 1
During exercises you can press the middle button to see in real time the duration, your HR and additionally your average HR, kcal consumption, the heart rate zone you are in and the time. Unfortunately there is no option on the Suunto M4 model to be able to see heart rate as % of max.
answered 1 year, 5 months ago
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by
Diana_from_Suunto
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Question

What is the expectation on battery life when one uses the device approximately 3 times a week for approximately 5 hours in total?

Had the M4 for approx 17 months and are about to replace the battery for the 2nd time i.e. about 5 - 6 months of life.
Gender: Male
Primary Sport: Aerobics
Experience Level: Advanced
asked 1 year, 5 months ago
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by
JohnQ
Sydney NSW, Australia
on Suunto M4 Black/Pink
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answer 1
The battery expectation is between 8 and 12 months. Watch has to stay open.
answered 1 year, 5 months ago
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Diana_from_Suunto
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Question

transfering training plan to suunto M4

Is it possible to transfer my training plan, that I created in movescount, to my suunto M4? How can I do it?
Gender: Female
 
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asked 1 year, 5 months ago
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Rencasek
Prague, Czech Republic
on Suunto M4 Black/Pink
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answer 1
Unfortunately it's not possible for the M4. It's only possible for the M5 and Quest.
answered 1 year, 5 months ago
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by
Diana_from_Suunto
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Question

Synch M4 with other heart rate devices

Can I synch the M4 with other heart rate devices as the dual comfort belt/chest strap is causing me problems
Gender: Male
Primary Sport: Indoor Cycling
asked 1 year, 2 months ago
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Anonymous
on Suunto M4 Black/Pink
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answer 1
Hello Alan,

The only Belt with which the M4 is compatible is the Suunto ANT Comfort Heart Rate Belt (http://www.suunto.com/Products/Heart-Rate-Belts/Suunto-ANT-Heart-Rate-Belt/?categoryId=6).

Kind regards,

Johan from Suunto
answered 1 year, 2 months ago
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Johan_from_Suunto
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Question

History and Trend query

I have had my Suunto M4 for a little over 18 month, in that time I have recorded 245 sessions but recently the total hours reverted to zero hours and is now showing 7 h 4 min. My question is, at how many hours does the M4 revert to zero. I think I would have been on 250 hours but I can't remember exactly.

All I want to do is to know is how many hours do I need to add to the 7 shown to know my total hours exercised.

Thanks
Gender: Male
Primary Sport: Weight Training
Experience Level: Advanced
asked 11 months ago
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by
IanJH1955
Australia
on Suunto M4 Black/Pink
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answer 1
M4 has these specifications.
Maximum number of logs in device memory: 80
Total exercise time: 0 - 9999 h (After 9999 h back to 0 h)
answered 11 months ago
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by
Jani_from_Suunto
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Question

HR found no HR shown & HR sticking during exercise

Hi,

I use my HR monitor daily for approx an HR, the last couple of weeks the readings have become unreliable.

I have replaced the battery on the watch and belt and repaired without it making a difference.

Sometimes when you go to start a session it says HR found, but doesn't return a HR, other-times the HR doesn't move e.g. it might get stuck on 120 even though you are varying your intensity and if you measure your HR independently to the watch, they are clearly different.

Contact points are wet and are stuck to the body.

Any tips on how to fix this.

Cheers
Gender: Female
Primary Sport: Aerobics
Experience Level: Expert
 
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asked 5 months, 3 weeks ago
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Rachishell
on Suunto M4 Black/Pink
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answer 1
Before you put the belt on, please make sure that the sensors are moist with water. Keep it tight on your body, right below your chest with the round module in the front and with the red little arrow pointing upwards.
Also it's recommended to wash off the belt each after work out with lukewarm water and mild soap (not the round module, just the textile strap). Wipe off the sensors carefully with a towel and let it try.
After every 5-8th work out it's good if you wash the textile section of the belt in a washing machine on a delicate program (under 40 degrees Celsius) and without detergent and softener. Sometimes there might be dirt that gets stuck to the sensors of the belt or on the small clips that goes into the round part of the belt and then it the recording of the heart rate will be inaccurate.

If this doesn't solve the issue, please contact us via support@suunto.com
answered 5 months, 3 weeks ago
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Sophie_from_Suunto
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Question

calorie counts

Thanks for the answers,
I'll check my settings.
I also have a problem with my strap as it wont go any smaller- I am 68 cm where the strap should sit- obviously there are smaller women than me- other than cutting and sewing is there a way to make it smaller?
Gender: Female
Primary Sport: Aerobics
Experience Level: Advanced
 
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asked 2 years, 8 months ago
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Shana
Sydney NSW, Australia
on Suunto M4 Black/Pink
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answer 1
A smaller strap is available for chest sizes 48-72 cm. Please contact the Australian importer for availability details:

http://www.suunto.com/global/en/products/training-accessories/comfort-belt-strap-size-xs

AMER SPORTS AUSTRALIA
18-20 Lakewood Boulevard
3195 Braeside
AUSTRALIA
Phone: 1800 651 872
web: www.amersports.com.au
email: info@amersports.com.au
answered 2 years, 8 months ago
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by
Derek_from_Suunto
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Question

Saving an exercise?

Why don't I have the option to decide whether to save the exercise or not after stopping the work out?
Gender: Female
asked 2 years, 6 months ago
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by
henriettaxo
on Suunto M4 Black/Pink
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answer 1
why don't you just erase it when you no longer want/need it?
Gender: Male
Primary Sport: Tennis
Experience Level: Expert
answered 2 years, 6 months ago
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by
ondratej
CZ
-1point
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Question

strap length

How long is strap for suunto m4 black/turquise and how long is strap for suunto m4 M4 Black/Silver?
Is it suunto m4 black/turquise for men or women?

thanks
Gender: Male
Primary Sport: Running
Experience Level: Expert
asked 2 years ago
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by
arthros
Slovenija
on Suunto M4 Black/Pink
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answer 1
Suunto M4 Black/Turquoise is female model. M-series female models fit max 19 cm wrist and male models fit max 20 cm wrist.
answered 2 years ago
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by
Mihoko_from_Suunto
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