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Customer questions and answers for
Suunto M4 Black/Pink

Customer questions and answers:
67 Questions
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80 Answers
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Customer questions and answers for Suunto M4 Black/Pink

Question

Does the M4 track how far you have run and at what speed you are going?

asked 1 year, 5 months ago
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by
Gabby21
on Suunto M4 Black/Pink
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answer 1
Unfortunately, the Suunto M4 does not measure speed nor distance. The M4 is not designed to be used with PODs that would enable this functionality.
answered 1 year, 5 months ago
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sanna_from_Suunto
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Question

M4 keeps going back to settings menu

I have had my suunto for about 1.5 years and it has been brilliant. However, after a period of inactivity when I have come to use it, it was asking me to reset all of the settings. When I then try to go to start it to track my run it goes blank then goes back to the settings menu. Please advise what I need to do?
Gender: Female
asked 1 year, 5 months ago
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by
hannahp900
on Suunto M4 Black/Pink
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answer 1
We would recommend to change the battery in the Suunto M4. The battery is user replaceable, the model is CR2032.
answered 1 year, 5 months ago
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by
sanna_from_Suunto
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Question

M4 display

My watch display has just changed and know shows all of the icons on the face. Alarm symbol, flat battery etc. how do I reset to remove them? I have swapped out the battery, put it in upside down etc
Gender: Male
Primary Sport: Multisport
asked 1 year, 5 months ago
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by
Flstf1
Australia
on Suunto M4 Black/Pink
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answer 1
Please check if you can change the display by hitting the middle button. If this works, hit the middle button repeatedly until you see "Factory reset? Yes/No". Then you can select "Yes" to retrieve the default setting to your M4. If the display is stuck and you cannot get out of it, please contact the retailer of purchase for their assistance in having your M4 examined at one of our service centers.
answered 1 year, 4 months ago
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by
Mihoko_from_Suunto
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Question

How can I delete the history of exercises?

I´d like to start over new training program, but I still have the old history in my watch (M4). How can I delete it? I tried to remove battery for 30 sec but the history is still there (personal settings are deleted). It´s demotivating when I exercise hard one week and still there is : last 4 weeks 25% :-((
Gender: Female
Primary Sport: Running
asked 1 year, 4 months ago
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by
Syky
Česká republika
on Suunto M4 Black/Pink
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answer 1
You can delete history by setting the factory setting on the M4. First put the device into sleep mode.
1. Press any button to activate the device. Wait until the unit wakes up and says hold 2 sec. Keep the middle button pressed to enter the factory setting.
3. Press the middle button for many times until you see “factory reset”. Press the upper right button then the device will enter sleep mode.
answered 1 year, 4 months ago
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by
Mihoko_from_Suunto
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Question

Can I change my user name?

Gender: Female
Experience Level: Beginner
asked 1 year, 4 months ago
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by
elsjansen
Netherlands
on Suunto M4 Black/Pink
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answer 1
In order to change your username in Movescount please click on Private, Settings, Movescount Settings.
answered 1 year, 4 months ago
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by
sanna_from_Suunto
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Question

Is there a stopwatch/laptime function?

Can I use the watch as a timer?
Gender: Male
Primary Sport: Soccer
Experience Level: Advanced
asked 1 year, 4 months ago
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by
bmer4
Melbourne VIC, Australia
on Suunto M4 Black/Pink
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answer 1
You can start and stop a stopwatch but there is not lap feature on the M4.
answered 1 year, 4 months ago
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by
Mihoko_from_Suunto
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Question

Hi - a quick question re my new M4: can I view HR and the time on the same screen?

Gender: Male
Primary Sport: Mountain Biking
Experience Level: Beginner
asked 1 year, 4 months ago
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by
Seldim
New Zealand
on Suunto M4 Black/Pink
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answer 1
It is possible to see the time and the HR at the same time in the Suunto M4. Once in the exercise mode, press the middle button few times and the time will appear in the lower part of the display.
answered 1 year, 4 months ago
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by
sanna_from_Suunto
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Question

And another one: can I lock the date/time screen so it doesn't revert to time only? Thanks

Gender: Male
Primary Sport: Mountain Biking
Experience Level: Beginner
asked 1 year, 4 months ago
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by
Seldim
New Zealand
on Suunto M4 Black/Pink
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answer 1
Unfortunately it is not possible to have the date and the time at the same time on the M4 display, the date disappears after a while in order to save the battery of the watch.
answered 1 year, 4 months ago
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by
sanna_from_Suunto
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Question

can the M4 be set so that it beeps when the min/max zones are exceeded, thus saving having to keep checking the watch during exercise

Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
asked 1 year, 4 months ago
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by
collier2112
Nottingham, UK
on Suunto M4 Black/Pink
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answer 1
Unfortunately it is not possible to set heart rate limits on the Suunto M4. However, if you choose to use a training program (fitness or weight loss), the M4 gives you suggestions with regards to your training sessions. When training, the M4 will guide you by beeping whenever you exceed the minimum and maximum heart rate zones.
answered 1 year, 3 months ago
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by
sanna_from_Suunto
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Question

Can the display shields used with this watch?

 
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asked 1 year, 3 months ago
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by
dodos
on Suunto M4 Black/Pink
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answer 1
Yes, the display shields can be used with the M series watches.
answered 1 year, 3 months ago
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by
Mihoko_from_Suunto
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Question

Kcal

I have seen this question "answered" before but I don't think the answer was very clear.

Quite simply: the M4 displays "kcal" burnt.
In this instance, does kcal refer to what most people/dieticians etc refer to as calories?
Therefore, "100 kcal" = "100 calories"?

I'm aware the scientific conversion may be different - I just want to know if the M4 is referring to the "common calorie".
Gender: Female
asked 1 year, 3 months ago
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by
Anonymous
on Suunto M4 Black/Pink
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answer 1
The Suunto M4 shows the energy consumption in kilocalories (1 kcal = 1000 calories).
answered 1 year, 3 months ago
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by
sanna_from_Suunto
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Question

Contact Points?

I have read about putting moisture on the contact points of the belt. What is the contact point?

Also do people find they have to wear the belt Above the breasts for it to pick up heart rate?
Gender: Female
Primary Sport: Weight Training
Experience Level: Advanced
asked 1 year, 2 months ago
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by
livv93
on Suunto M4 Black/Pink
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answer 1
The HR Belts contacts can be found in the back side of the belts strap, they are the two rubber parts on both sides of the module.
answered 1 year, 2 months ago
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by
sanna_from_Suunto
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Question

Not registering HR after new battery

I have recently replaced batteries in both the HRM and in the chest strap following the relevant notices on the display. I had no problem after replacing the battery in the watch, but having replaced the battery in the strap it no longer registers.

It says it can find the HR when I switch it on, but I always get a -- reading however long I leave it for. I have tried with two batteries and no joy with either.

What can I do? My HRM is only 13 months old and I would hate to have to replace it already.

Hannah
Gender: Female
Primary Sport: Running
Experience Level: Advanced
asked 1 year, 2 months ago
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by
hlf30
London, UK
on Suunto M4 Black/Pink
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answer 1
After a battery replacement it´s recommendable to pair the belt and the watch again with each other. Here´s a link to an instruction video about the pairing:
http://www.youtube.com/watch?v=ZzAKfxvGUm8
answered 1 year, 2 months ago
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by
sanna_from_Suunto
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Question

how do I retrieve my past workout history?

I can only see the very last exercise when I click on previous exercise.
Gender: Female
Primary Sport: Weight Training
Experience Level: Expert
asked 1 year, 2 months ago
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by
sharonk
Austin, TX, USA
on Suunto M4 Black/Pink
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answer 1
The Suunto M4 shows only the details of your previous exercise. If you wish to see the information of all your previous workouts, it´s recommendable to upload the data from your M4 to the online service Movescount.
answered 1 year, 2 months ago
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by
sanna_from_Suunto
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Question

Is the M4 a heart rate monitor by itself without the belt? Or do i have to be using the belt to get my HR?

Gender: Female
Primary Sport: Running
Experience Level: Beginner
 
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asked 1 year, 2 months ago
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by
MoverNShaker
Orlando, FL, USA
on Suunto M4 Black/Pink
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answer 1
Hi,
M4 can record HR frequency only when used with a HR Belt. The HR Belts compatible with your Suunto M4 are: Suunto ANT confort belt with sensor ID print and Suunto Dual Belt.
You can find the products at Suunto Retailers on our official site: http://www.suunto.com/us/en/product...
answered 1 year, 2 months ago
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by
Elena_from_Suunto
Romania
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Question

GPS Pod with M4

Is the M4 compatible with the GPS pod?
Gender: Female
Primary Sport: Triathlon
Experience Level: Beginner
asked 1 year, 2 months ago
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by
dizzyhytes
on Suunto M4 Black/Pink
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answer 1
We would like to inform you that the GPS Track POD is not compatible with the Suunto M4.
answered 8 months ago
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by
Diana_from_Suunto
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Question

Can I show heart rate as % of max?

I would like to be able to display my heart rate as a % of my max heart rate, so that it is easier to know if I am working out in a certain zone.
asked 1 year, 1 month ago
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by
deborahlebl
on Suunto M4 Black/Pink
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answer 1
During exercises you can press the middle button to see in real time the duration, your HR and additionally your average HR, kcal consumption, the heart rate zone you are in and the time. Unfortunately there is no option on the Suunto M4 model to be able to see heart rate as % of max.
answered 10 months ago
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by
Diana_from_Suunto
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Question

How should i transfer moves with movestick?

I have M4 and movestick. When i'm trying to send data to movescount it says what zero moves were transfered, but there are several moves on the watch.
Gender: Male
Primary Sport: Running
Experience Level: Beginner
 
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asked 1 year ago
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Bromanov
Moscow, Russia
on Suunto M4 Black/Pink
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answer 1
Please contact our customer support so we can further investigate what the issue might be: suunto.com/global/en/support/contact-us
answered 1 year ago
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by
Diana_from_Suunto
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Question

What is the expectation on battery life when one uses the device approximately 3 times a week for approximately 5 hours in total?

Had the M4 for approx 17 months and are about to replace the battery for the 2nd time i.e. about 5 - 6 months of life.
Gender: Male
Primary Sport: Aerobics
Experience Level: Advanced
asked 10 months ago
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by
JohnQ
Sydney NSW, Australia
on Suunto M4 Black/Pink
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answer 1
The battery expectation is between 8 and 12 months. Watch has to stay open.
answered 10 months ago
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by
Diana_from_Suunto
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Question

transfering training plan to suunto M4

Is it possible to transfer my training plan, that I created in movescount, to my suunto M4? How can I do it?
Gender: Female
 
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asked 10 months ago
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Rencasek
Prague, Czech Republic
on Suunto M4 Black/Pink
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answer 1
Unfortunately it's not possible for the M4. It's only possible for the M5 and Quest.
answered 10 months ago
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by
Diana_from_Suunto
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