Looking for Answers about Suunto M4 Black/Pink?

Customer questions and answers for
Suunto M4 Black/Pink

Customer questions and answers:
71 Questions
 | 
83 Answers
Overall rating:
3.143 out of 5
3.1
out of
5

Customer questions and answers for Suunto M4 Black/Pink

Question

how do I retrieve my past workout history?

I can only see the very last exercise when I click on previous exercise.
Gender: Female
Primary Sport: Weight Training
Experience Level: Expert
asked 1 year, 6 months ago
Customer avatar
by
sharonk
Austin, TX, USA
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The Suunto M4 shows only the details of your previous exercise. If you wish to see the information of all your previous workouts, it´s recommendable to upload the data from your M4 to the online service Movescount.
answered 1 year, 6 months ago
Customer avatar
by
sanna_from_Suunto
0points
0out of 0found this answer helpful.
Question

Synch M4 with other heart rate devices

Can I synch the M4 with other heart rate devices as the dual comfort belt/chest strap is causing me problems
Gender: Male
Primary Sport: Indoor Cycling
asked 11 months ago
Customer avatar
by
Anonymous
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Hello Alan,

The only Belt with which the M4 is compatible is the Suunto ANT Comfort Heart Rate Belt (http://www.suunto.com/Products/Heart-Rate-Belts/Suunto-ANT-Heart-Rate-Belt/?categoryId=6).

Kind regards,

Johan from Suunto
answered 11 months ago
Customer avatar
by
Johan_from_Suunto
0points
0out of 0found this answer helpful.
Question

How can I change my length data in personal settings?

I set wrong length when I fed in data in my M4. How can I correct my length? When I visit settings i can only change my weight.
Gender: Male
Primary Sport: Gymnastics
Experience Level: Beginner
asked 1 year, 10 months ago
Customer avatar
by
Anonymous
Helsingfors, Finland
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Please return to the initial settings in your M4 to reset your height.
1. In TIME mode, press and hold the middle button to enter settings
2. Scroll though all settings until you reach 7/7 and the watch asks "Ready? yes/no". Instead of pressing yes or no, press and hold the middle button for about 10 seconds.
3. When the display is completely empty, wake up the watch by pressing the middle button.
4. When you see Hold 2 sec, press and hold in the upper right hand button. Follow the M4 instructions to reset the initial settings.
answered 1 year, 10 months ago
Customer avatar
by
Mihoko_from_Suunto
+1point
2out of 3found this answer helpful.
Question

Contact Points?

I have read about putting moisture on the contact points of the belt. What is the contact point?

Also do people find they have to wear the belt Above the breasts for it to pick up heart rate?
Gender: Female
Primary Sport: Weight Training
Experience Level: Advanced
asked 1 year, 6 months ago
Customer avatar
by
livv93
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The HR Belts contacts can be found in the back side of the belts strap, they are the two rubber parts on both sides of the module.
answered 1 year, 6 months ago
Customer avatar
by
sanna_from_Suunto
0points
0out of 0found this answer helpful.
Question

M4 repeatedly resetting itself.

I have had my M4 for about 10 months and use it up to 5 times a week for at least an hour each time. In the last week the watch has repeatedly shut itself down, sometimes in the middle of an exercise session (which is annoying), meaning I have to keep resetting it. However the low battery indicator is not showing. Is this nevertheless a battery problem and if so why doesn't the battery life indicator show? It seems a very short battery life!
Gender: Female
asked 1 year, 2 months ago
Customer avatar
by
Anonymous
on Suunto M4 Black/Pink
+1point
2out of 3found this question helpful.
Answer this question
1 answer
Answers
answer 1
When the watch is resetting itself it is an indicator that the battery is running low. Please have the battery replaced. Thank you.
answered 1 year, 2 months ago
Customer avatar
by
Diana_from_Suunto
0points
1out of 2found this answer helpful.
Question

History and Trend query

I have had my Suunto M4 for a little over 18 month, in that time I have recorded 245 sessions but recently the total hours reverted to zero hours and is now showing 7 h 4 min. My question is, at how many hours does the M4 revert to zero. I think I would have been on 250 hours but I can't remember exactly.

All I want to do is to know is how many hours do I need to add to the 7 shown to know my total hours exercised.

Thanks
Gender: Male
Primary Sport: Weight Training
Experience Level: Advanced
asked 8 months ago
Customer avatar
by
IanJH1955
Australia
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
M4 has these specifications.
Maximum number of logs in device memory: 80
Total exercise time: 0 - 9999 h (After 9999 h back to 0 h)
answered 8 months ago
Customer avatar
by
Jani_from_Suunto
0points
0out of 0found this answer helpful.
Question

Often when moving fast my hand (e.g. lifting weights, rowing) the watch seems to loose connection with the heart rate device. Is that normal?

asked 2 years, 5 months ago
Customer avatar
by
yainus
Australia
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The ANT signal used to communicate between the HR Belt and M4 requires a direct line-of-sight, if large metal objects or your body obstruct the line-of-sight the the signal may temporarily be lost.
answered 2 years, 5 months ago
Customer avatar
by
Derek_from_Suunto
+3points
3out of 3found this answer helpful.
Question

How do I reset the time from 24hr back to 12 hr?

Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
asked 2 years, 2 months ago
Customer avatar
by
Fresh
Idaho
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
You can change the initial settings in the M4 by putting the unit into sleep mode.

1. In TIME mode, press and hold the middle button to enter settings
2. Scroll though all settings until you reach 7/7 and the watch asks "Ready? yes/no". Instead of pressing yes or no, press and hold the middle button for about 10 seconds.
3. When the display is completely empty, wake up the watch by pressing the middle button.
4. Instead of holding the upper button for 2 seconds as the M4 suggests, press and hold the middle button for about 10 seconds.
5. Scroll through the settings with the middle button until the watch asks "Factory reset". Select yes. Watch will go back to sleep mode.
6. When the display is completely empty, wake up the watch by pressing the middle button.
7. Follow the M4 instructions and enter the initial settings. .
answered 2 years, 1 month ago
Customer avatar
by
AnniFromSuunto
+1point
1out of 1found this answer helpful.
Question

Watch keeps reseting

I've had my watch with 1.5 years now and I just recently started using it more often. I use the heart rate monitor to monitor how far I am to target during my runs. After the run when I stop the monitor, it would go into a soft reset state. The screen would blank out and then the settings menu to come up with the language setting question. However, all my previous settings still there, just annoying that it keeps jumping to the settings menu.

Is my battery low already?
Gender: Male
Primary Sport: Running
Experience Level: Beginner
asked 2 years, 1 month ago
Customer avatar
by
Anonymous
Canada
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
If the watch is resetting itself then this problem can normally be solved by purchasing a battery kit. The battery kit contains a battery, battery cover and rubber o-ring. If you change only the battery then in certain cases the watch may reset itself. Please contact your local retailer to enquire about purchasing a battery kit.
M4 Battery Kit
Ref SS016615000
answered 2 years, 1 month ago
Customer avatar
by
Mihoko_from_Suunto
0points
0out of 0found this answer helpful.
Question

transfering training plan to suunto M4

Is it possible to transfer my training plan, that I created in movescount, to my suunto M4? How can I do it?
Gender: Female
 
Products related to my question
 
asked 1 year, 2 months ago
Customer avatar
by
Rencasek
Prague, Czech Republic
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Unfortunately it's not possible for the M4. It's only possible for the M5 and Quest.
answered 1 year, 2 months ago
Customer avatar
by
Diana_from_Suunto
0points
0out of 0found this answer helpful.
Question

Saving an exercise?

Why don't I have the option to decide whether to save the exercise or not after stopping the work out?
Gender: Female
asked 2 years, 3 months ago
Customer avatar
by
henriettaxo
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
why don't you just erase it when you no longer want/need it?
Gender: Male
Primary Sport: Tennis
Experience Level: Expert
answered 2 years, 3 months ago
Customer avatar
by
ondratej
CZ
-1point
0out of 1found this answer helpful.
Question

M4 not reading properly, what do I do?

Hi,
My M4 doesn't read properly. One minute I start it then 30 seconds later it has no reading(haven't moved etc).
Another reading was 165....then no reading....then 82 all within a minute whilst standing still.
Other times the first reading is 200+, AGAIN hadn't even started moving.
I have the correct placement, have wet the contacts(doesn't make a difference. Haven't washed the belt yet....bit afraid it will void warranties and not sure how hot to wash it in etc.
Have removed the battery, put in backwards then reinserted it the right way around but again didn't work.

Frustrated it's not working....about to bloody give up and go to another brand!!!
Thanks for any help.
Gender: Female
Experience Level: Beginner
asked 2 years, 2 months ago
Customer avatar
by
JS12
Australia
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
If you are getting incorrect hr data, you should make sure that the hr belt is worn tightly against the skin and that the contacts are moist throughout the training session.
Also note that you need to replace the battery in the belt approximately once a year and wash the elastic part of the hr belt in the washing machine after every 5th training session in 40 degrees Celcius.
answered 2 years, 2 months ago
Customer avatar
by
AnniFromSuunto
-1point
1out of 3found this answer helpful.
Question

Is there a stopwatch/laptime function?

Can I use the watch as a timer?
Gender: Male
Primary Sport: Soccer
Experience Level: Advanced
asked 1 year, 8 months ago
Customer avatar
by
bmer4
Melbourne VIC, Australia
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
You can start and stop a stopwatch but there is not lap feature on the M4.
answered 1 year, 8 months ago
Customer avatar
by
Mihoko_from_Suunto
0points
0out of 0found this answer helpful.
Question

Can I show heart rate as % of max?

I would like to be able to display my heart rate as a % of my max heart rate, so that it is easier to know if I am working out in a certain zone.
asked 1 year, 5 months ago
Customer avatar
by
deborahlebl
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
During exercises you can press the middle button to see in real time the duration, your HR and additionally your average HR, kcal consumption, the heart rate zone you are in and the time. Unfortunately there is no option on the Suunto M4 model to be able to see heart rate as % of max.
answered 1 year, 2 months ago
Customer avatar
by
Diana_from_Suunto
0points
0out of 0found this answer helpful.
Question

strap length

How long is strap for suunto m4 black/turquise and how long is strap for suunto m4 M4 Black/Silver?
Is it suunto m4 black/turquise for men or women?

thanks
Gender: Male
Primary Sport: Running
Experience Level: Expert
asked 1 year, 9 months ago
Customer avatar
by
arthros
Slovenija
on Suunto M4 Black/Pink
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Suunto M4 Black/Turquoise is female model. M-series female models fit max 19 cm wrist and male models fit max 20 cm wrist.
answered 1 year, 9 months ago
Customer avatar
by
Mihoko_from_Suunto
0points
0out of 0found this answer helpful.
Question

HR found no HR shown & HR sticking during exercise

Hi,

I use my HR monitor daily for approx an HR, the last couple of weeks the readings have become unreliable.

I have replaced the battery on the watch and belt and repaired without it making a difference.

Sometimes when you go to start a session it says HR found, but doesn't return a HR, other-times the HR doesn't move e.g. it might get stuck on 120 even though you are varying your intensity and if you measure your HR independently to the watch, they are clearly different.

Contact points are wet and are stuck to the body.

Any tips on how to fix this.

Cheers
Gender: Female
Primary Sport: Aerobics
Experience Level: Expert
 
Products related to my question
 
asked 2 months, 3 weeks ago
Customer avatar
by
Rachishell
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Before you put the belt on, please make sure that the sensors are moist with water. Keep it tight on your body, right below your chest with the round module in the front and with the red little arrow pointing upwards.
Also it's recommended to wash off the belt each after work out with lukewarm water and mild soap (not the round module, just the textile strap). Wipe off the sensors carefully with a towel and let it try.
After every 5-8th work out it's good if you wash the textile section of the belt in a washing machine on a delicate program (under 40 degrees Celsius) and without detergent and softener. Sometimes there might be dirt that gets stuck to the sensors of the belt or on the small clips that goes into the round part of the belt and then it the recording of the heart rate will be inaccurate.

If this doesn't solve the issue, please contact us via support@suunto.com
answered 2 months, 3 weeks ago
Customer avatar
by
Sophie_from_Suunto
0points
0out of 0found this answer helpful.
Question

Kcal

I have seen this question "answered" before but I don't think the answer was very clear.

Quite simply: the M4 displays "kcal" burnt.
In this instance, does kcal refer to what most people/dieticians etc refer to as calories?
Therefore, "100 kcal" = "100 calories"?

I'm aware the scientific conversion may be different - I just want to know if the M4 is referring to the "common calorie".
Gender: Female
asked 1 year, 7 months ago
Customer avatar
by
Anonymous
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The Suunto M4 shows the energy consumption in kilocalories (1 kcal = 1000 calories).
answered 1 year, 7 months ago
Customer avatar
by
sanna_from_Suunto
-1point
0out of 1found this answer helpful.
Question

What is the diameter of the watch face?

I have small wrists so I was just wondering what the diameter of the watch face is.

Thanks
asked 1 year, 5 months ago
Customer avatar
by
tiggertail78
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The Suunto M1, M2, M4, M5 measure 43x43x13 mm.
answered 1 year, 4 months ago
Customer avatar
by
Maria_from_Suunto
0points
0out of 0found this answer helpful.
Question

I have had my Suunto M4 for 9 months, the issue is...I am on my third set of batteries. Is it normal for it to go through batteries so quickly?

Gender: Female
Primary Sport: Crosstrainer
Experience Level: Advanced
asked 11 months ago
Customer avatar
by
cyndeer
Portland, OR, USA
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Hello Cyndee,

This behavior is not normal for a Suunto unit; even very intensive usage should permit the battery to last at least 6 months. To fix this issue, please send your Suunto M4 in for Service Repair. There are two ways of doing this.

1) The more direct way is by locating and contacting a Service Center in your vicinity. Please follow this link to find the closest service center to you: http://locator.suunto.com/. Choose your country and check the boxes "Service Center" and "Sports Watches & Instruments".

2) You can also fill in a Repair Service Form yourself to have it sent and repaired in the main Service Center in Ogden, Utah. Please follow this link: http://www.suunto.com/Support/ . Choose “Repair Service”, “Online service request”, your country and fill in all your personal data.

The cost of the Service Repair depends on the warranty and the nature of the error. All of our products with a display have 2 years of warranty (1 year of warranty for accessories like straps, belts, PODs, ...), starting from the date of purchase. If the product is deemed under warranty, the fix will not cost anything. If the product is not under warranty, there is a minimal €23 cost involved for fault analysis and freight.

Kind regards,

Johan from Suunto
answered 11 months ago
Customer avatar
by
Johan_from_Suunto
0points
0out of 0found this answer helpful.
Question

calorie counts

Thanks for the answers,
I'll check my settings.
I also have a problem with my strap as it wont go any smaller- I am 68 cm where the strap should sit- obviously there are smaller women than me- other than cutting and sewing is there a way to make it smaller?
Gender: Female
Primary Sport: Aerobics
Experience Level: Advanced
 
Products related to my question
 
asked 2 years, 5 months ago
Customer avatar
by
Shana
Sydney NSW, Australia
on Suunto M4 Black/Pink
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
A smaller strap is available for chest sizes 48-72 cm. Please contact the Australian importer for availability details:

http://www.suunto.com/global/en/products/training-accessories/comfort-belt-strap-size-xs

AMER SPORTS AUSTRALIA
18-20 Lakewood Boulevard
3195 Braeside
AUSTRALIA
Phone: 1800 651 872
web: www.amersports.com.au
email: info@amersports.com.au
answered 2 years, 5 months ago
Customer avatar
by
Derek_from_Suunto
0points
0out of 0found this answer helpful.
<<prev 1 2 3 4 next>>