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Customer questions and answers for
Suunto Core All Black

Essential outdoor functions in a light plastic case, all black elastomer strap
Customer questions and answers:
240 Questions
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275 Answers
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Customer questions and answers for Suunto Core All Black

Question

Reset Bearing Tracking

Hello, so I set my watch to a certain bearing with the bearing tracking feature, but I can't seem to reset it or set a new bearing. How do I do this?
Gender: Male
Primary Sport: Alpine Skiing
asked 3 months, 1 week ago
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by
hockemaster12
AK
on Suunto Core All Black
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answer 1
You ca set a new bearing using start button again
Gender: Female
Primary Sport: Climbing
answered 3 weeks, 4 days ago
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by
stefil
Arêches, 73270 Beaufort, France
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Question

Do you have a larger strap for the core watch? The strap that came with the watch is to small.

Gender: Female
asked 3 months, 1 week ago
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by
ccourtis
on Suunto Core All Black
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Question

Suunto battery replacement. Can you use a BR2032 for temperature variation above 70 degrees Celsius? What is the most durable battery for the unit?

Noted 230 mAH as the higher end charge capacity. Can rechargeable batteries be used?
Gender: Male
 
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asked 3 months, 2 weeks ago
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Janitor
somewhere
on Suunto Core All Black
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Question

Strap Keeper

The strap keeper broke quite early on and now im trying to find out how to buy one please. Many thanks
Gender: Male
Primary Sport: Weight Training
asked 3 months, 3 weeks ago
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by
Saracen4Life
UK
on Suunto Core All Black
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answer 1
When I had this issue, I submitted a repair request. A strap keeper was mailed to me very quickly. I do not remember if I was charged for the part or not.
Gender: Male
answered 1 month, 4 weeks ago
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barrows
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Question

what was the model used in equalizer movie

Gender: Male
asked 4 months ago
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by
samironzy
on Suunto Core All Black
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answer 1
Core All-Black
Gender: Male
Primary Sport: Crosstrainer
Experience Level: Advanced
User submitted photo
answered 3 months ago
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by
Beardude
Ohio
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Question

Will there ever be a software update that allows you to pair suunto core with a heart rate monitor?

Gender: Male
Primary Sport: Crosscountry Skiing
Experience Level: Expert
asked 3 months, 1 week ago
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Anonymous
Australia
on Suunto Core All Black
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Question

Problem with the button

When I press the lower right button to try and lock the watch and to use the light it goes to the time editing screen. I have tried everything to fix it but it just won't work.
Gender: Male
Primary Sport: Kayaking
Experience Level: Advanced
 
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asked 4 months, 3 weeks ago
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discodan20
England, UK
on Suunto Core All Black
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answer 1
This is most likely caused by the weak battery. If you turn on the light, the voltage drops and the clock is reset - thus asking you to set the time.
Try a new battery and the problem should go away.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 4 months, 2 weeks ago
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by
pkundrat
Slovakia
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Question

After changing out my battery on my Suunto Core The lower right button does not work or make a beep sound.

This is the second time this happened after replacing my battery. Is there anyway to troubleshoot it at home before sending it off for repair?
Gender: Male
Primary Sport: Multisport
Experience Level: Advanced
 
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asked 5 months ago
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Anonymous
Las Vegas, NV, USA
on Suunto Core All Black
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answer 1
Make sure it is,unlocked. If there is a,little padlock on the screen then it is not unlocked
Gender: Male
answered 4 months, 1 week ago
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by
sasch76
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Question

i have the Suunto core all black. Is it possible to have the seconds display permanently as after about 1.5 hours it reverts back to the date.

Gender: Female
asked 5 months ago
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dencole
Essex, UK
on Suunto Core All Black
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answer 1
The reason why this is happening is because the Suunto Core is trying to save battery life. The same happens with the Compass that enters a sleep mode is not used or the backlight that flickers when you also use the compass.
answered 2 months ago
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Beatrice_from_Suunto
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Question

Altimeter is playing up and battery indicator on a week after putting in new battery

Altimeter started going weird and battery indicator came on. Replaced battery and worked well for a week. Within week battery indicator has come on and the altimeter is all over the place when I where it around my wrist, but when I remove it from my wrist it finds the correct altitude. This watch is a replacement under warranty for one whose altimeter was continually crazy.
Gender: Male
Primary Sport: Trail Running
Experience Level: Advanced
 
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asked 5 months, 2 weeks ago
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maurieabraham
New Zealand
on Suunto Core All Black
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answer 1
Please try changing the battery with a new one, to make sure the issue is not due to faulty battery.

If that doesn't solve the issue, we would kindly like to recommend you to send the device in for service.

Depending on where you live you can send it in to us directly by making an online service request (http://www.suunto.com/Support/) choose repair services => online service request and choose your country from the list.

If your country is not listed, please contact a local dealer or service center to send it in for you. (http://www.suunto.com/Dealer-Locator/)
answered 5 months, 2 weeks ago
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by
Sophie_from_Suunto
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Question

go outdoors stoke 031 customer has had a replacement watch, i need to send this faulty watch back for replacemnt or credit.

Gender: Female
asked 5 months, 3 weeks ago
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by
warehouse031
on Suunto Core All Black
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answer 1
It may be under warranty, but you will need to contact Suunto Customer support. There are several numbers under the customer support tab.
Gender: Male
Primary Sport: Mountaineering
answered 5 months, 3 weeks ago
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by
Shaff229
Boulder, CO, USA
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Question

How do I know what to set the altimeter to?

Gender: Female
asked 6 months ago
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by
mattymc27
on Suunto Core All Black
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answer 1
You will need to find your elevation/height above sea level to set your reference altitude.

To do so, you can either consult a map with altitude, or you can use various weather sites, or services like Google Earth to be provided with elevation/height above sea level information.
answered 5 months, 4 weeks ago
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by
Diana_from_Suunto
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Question

How do I my screen display to view like the one the box, with the time,alt,date and direction?

Gender: Male
asked 6 months ago
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Anonymous
on Suunto Core All Black
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answer 1
To scroll between the various display modes, you can single press the Next button (middle one on the right), thus going from Time to Alti/Baro to Compass, and then back to time.

With the View button (bottom left one) you can scroll through the displays shown beneath the middle of the screen in the various displays.
answered 5 months, 4 weeks ago
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by
Diana_from_Suunto
+1point
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Question

how do i change language?

Gender: Male
Primary Sport: Multisport
Experience Level: Advanced
asked 6 months ago
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by
roderr1
Texas, USA
on Suunto Core All Black
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answer 1
Press and hold the middle right button until the menu pops up, once there, press the bottom right button 5 times to get you to the "general" option then press the middle right button again to enter that menu. After you enter the general menu, press the bottom right button three times to get to the "language" tab, press the middle right button again and you're there. From there you can either press the top right or bottom right buttons to select your language. Hope that helped!
Gender: Male
Primary Sport: Mountaineering
answered 6 months ago
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by
Shaff229
Boulder, CO, USA
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Question

i changed my battery and now my suntto core keeps resetting and i have to set the time again, why is this happing?

The watch is only a year old and this started happing when i changed to battery. I bought the same battery that came with the watch.
Gender: Male
Primary Sport: Mountaineering
Experience Level: Advanced
asked 6 months ago
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by
nick314
Massachusetts, USA
on Suunto Core All Black
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answer 1
It seems like something is interrupting the power supply, perhaps a loose connection or debris. I would try taking the battery out, cleaning the housing and put the battery back in.
Gender: Male
Primary Sport: Mountaineering
answered 6 months ago
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by
Shaff229
Boulder, CO, USA
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Question

How do I set a bearing?

On compass mode when I press start stop, it doesn't let me set a bearing! Any advice?
Gender: Male
Experience Level: Advanced
asked 7 months ago
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by
LCplRifleman
UK
on Suunto Core All Black
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answer 1
I found you have to hold it for about a half a second.
Gender: Female
answered 6 months ago
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by
everythingcpo
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Question

Non working light, altimeter and battery lasts 24 hrs

Got my core for Christmas and I am on my 3rd battery. I have watched you tube and read the manuals on proper set up. No mater where I set the light function it won't come on. And the altimeter when set won't change with significant altitude changes, and like I said 3rd battery in less than a week. I also tried turning it off and resetting it. Anything else before I send it back ? Help help....
Gender: Male
Primary Sport: Motorsports
Experience Level: Advanced
asked 7 months ago
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by
Mmielke
on Suunto Core All Black
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answer 1
It is possible that there was some fabrication error with your device in question.

If you are unable to return it to the store from where you bought it, I would recommend that you send it in for repairs.

1) The more direct way is by locating and contacting a Service Center in your vicinity. Please follow this link to find the closest service center to you: http://locator.suunto.com/. Choose your country and check the boxes "Service Center" and "Sports Watches & Instruments".

2) You can also fill in a Repair Service Form yourself to have it sent and repaired in the main Service Center in Vantaa, Finland. Please follow this link: http://www.suunto.com/Support/Repair-services/Online-Service-Request/ . If your country is not among the options, please refer to the dealer locator and hand the device in to one of our regular Suunto retailers. They will be able to send the device to our service center instead.

The cost of the Service Repair depends on the warranty and the nature of the error. All of our products with a display have 2 years of warranty (1 year of warranty for accessories like straps, belts, PODs, ...), starting from the date of purchase. If the product is deemed under warranty, the fix will not cost anything. If the product is not under warranty, there is a minimal €33 cost involved for fault analysis and freight.

As your device was just purchased, it should certainly fall under the warranty.
answered 6 months ago
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by
Diana_from_Suunto
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Question

Stop Watch like in Movie Equalizer

How can I change the stopwatch to full screen view? Does not work on my model.
Gender: Male
asked 7 months ago
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by
SF41
Warsaw, Poland
on Suunto Core All Black
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answer 1
There is no option for this, I'm pretty sure this was just a feature extra added in for the movie.
Gender: Male
Primary Sport: Mountaineering
answered 6 months ago
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by
Shaff229
Boulder, CO, USA
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answer 2
The "full screen view" that you mention for the Core, as seen in the film Equalizer, is unfortunately a digitization made solely for that scene in the film. It was made in post-processing and was never part of the actual device.

As such, the feature which you have mentioned is not available for the Core.
answered 7 months ago
Customer avatar
by
Diana_from_Suunto
+2points
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Question

Stopwatch on Core black big and more bright

Is this especially customised for Denzel? Can we all have it on our Core Black ?

http://bestwatchbrandshq.com/denzel-washingtons-watch-in-the-equalizer-movie/
Gender: Male
asked 7 months ago
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by
dinol
on Suunto Core All Black
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answer 1
What you see on the Core, that Denzel is using there, is a digitalized overlay. It was never really on the device, but made in post-production. As such it is unfortunately not a feature available for the Core devices.
answered 7 months ago
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by
Diana_from_Suunto
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Question

Suunto Core All Black - is that allowed to push the buttons under water?

Gender: Male
asked 7 months ago
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by
Ukrainian
on Suunto Core All Black
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2 answers
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answer 1
Yes, I take mine out when I swim and have pushed the buttons several times under water with no issues.
Gender: Male
Primary Sport: Mountaineering
answered 5 months, 3 weeks ago
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by
Shaff229
Boulder, CO, USA
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answer 2
No, we advise you not to push the buttons under water.
answered 7 months ago
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by
Beatrice_from_Suunto
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