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Customer questions and answers for
Suunto Core All Black

Essential outdoor functions in a light plastic case, all black elastomer strap
Customer questions and answers:
320 Questions
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378 Answers
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Customer questions and answers for Suunto Core All Black

Question

is it posible to reset the temperature?my watch is just showing 180 degrees celsius all the time

Gender: Male
asked 1 month, 4 weeks ago
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by
ady_teu
on Suunto Core All Black
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answer 1
Pull the battery out for a few seconds and then put it back in. It should reset your altimeter/barometer and the temp sensor.
Gender: Male
Primary Sport: Multisport
Experience Level: Advanced
answered 1 week, 5 days ago
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by
X6_149
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answer 2
If the temperature is stuck on a certain degree then I am afraid that it is most likely that the sensor is malfunctioning, and you would have to send it in for repairs.

There are two ways of doing this.

1) The more direct way is by locating and contacting a Service Center in your vicinity. Please follow this link to find the closest service center to you: http://locator.suunto.com/. Choose your country and check the boxes "Service Center" and "Sports Watches & Instruments".

2) You can also fill in a Repair Service Form yourself to have it sent and repaired in the main Service Center in Vantaa, Finland. Please follow this link: http://www.suunto.com/Support/Repair-services/Online-Service-Request/ . If your country is not among the options, please get back to us.

The cost of the Service Repair depends on the warranty and the nature of the error. All of our products with a display have 2 years of warranty (1 year of warranty for accessories like straps, belts, PODs, ...), starting from the date of purchase. If the product is deemed under warranty, the fix will not cost anything. If the product is not under warranty, there is a minimal €33 cost involved for fault analysis and freight.
answered 1 month, 3 weeks ago
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by
Diana_from_Suunto
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Question

Beeping sound (and it's not the storm alarm)

A beeping sound lasting for about 1-2 seconds goes off several times a day.
It's not the storm alarm, nor is it the button sound, which I have switched off. What does this beeping sound indicate?

Sincerely,

Baard
Gender: Male
Primary Sport: Trekking
Experience Level: Advanced
asked 1 month, 4 weeks ago
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by
BaardCN
Norway
on Suunto Core All Black
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Answers
answer 1
it is the switching between altimeter and barometer
Gender: Female
answered 1 month, 3 weeks ago
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by
bunda
+1point
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answer 2
Please make sure that the alarm is set off. If that does not solve the issue, please contact us by e-mail support@suunto.com
answered 1 month, 4 weeks ago
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by
Diana_from_Suunto
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Question

At the correct barometric reading, altimeter way off, can I reset altimeter?

At the correct barometric pressure reading, per weather station, the altimeter shows I'm at -3300 meters! Per he elevation charts and GPS info, my elevation is about 700 m. If I adjust the elevation to this value, then (1) the altitude reading will start shifting rapidly, and (2) the barometric pressure reading in the core would read ~1500 hPa.
How can I fix this? Can I reset the altititude reading?
Gender: Male
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asked 2 months ago
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by
hagalindo
on Suunto Core All Black
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3 answers
Answers
answer 1
This appears to be a common issue. Pull the battery out for a few seconds then put it back in. This resets the altimeter/barometer and the temp sensor.
Gender: Male
Primary Sport: Multisport
Experience Level: Advanced
answered 1 week, 5 days ago
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by
X6_149
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answer 2
Yes. Pull the battery for a few seconds and then put it back in. It should reset the altimeter/barometer and the temp sensor.
Gender: Male
Primary Sport: Multisport
Experience Level: Advanced
answered 1 week, 5 days ago
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by
X6_149
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answer 3
In order to receive correct readings, you must also make sure you have selected the correct profile on your Suunto Core.

For more information about profiles, please check the user guide from the following link:
http://ns.suunto.com/Manuals/Core/Userguides/Suunto_Core_Userguide_EN.pdf
answered 1 month, 3 weeks ago
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by
Beatrice_from_Suunto
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Question

I cannot change altitude

He ther i am not able to change altitude on my Suunto Core, and it doesn´t give me the altitude it shows a line and the temperature is aarouns 222º C.

The rest is fine the time and everything..
Can you help me on this please??
Gender: Female
asked 3 months, 2 weeks ago
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by
Pedro_mfdc
on Suunto Core All Black
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answer 1
Can you post a picture showing a line?
I can imagine altitude being constant in baro mode.
But temperature of 222 dg sounds completely out of bounds - i would recommend contacting suunto support directly.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 3 months, 2 weeks ago
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by
pkundrat
Slovakia
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Question

Repair kit for Suunto Core Flat Strap Elastomer Black

Have lost screw and bolt that attaches the strap to the watch.
Where can I get these?
Gender: Female
Primary Sport: Climbing
Experience Level: Advanced
asked 2 months, 1 week ago
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by
jitol
Norway
on Suunto Core All Black
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Answers
answer 1
When purchasing a new strap from our webshop, that kit includes the strap and pins, lugs and screws to attach the strap. If you desire just the screws and pins I would ask you to contact our support via support@suunto.com
answered 2 months ago
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by
Diana_from_Suunto
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Question

how long should the battery last for

Gender: Male
asked 3 months, 3 weeks ago
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by
hutch71
on Suunto Core All Black
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answer 1
Cca 2 years is a good estimate. My watch is 4 years old and i changed the battery once - now it is close to finished (no battery symbol but turning on light causes display going blank or even reset of the watch).
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 3 months, 2 weeks ago
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by
pkundrat
Slovakia
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Question

strap material

please confirm the strap material. thanks!
Gender: Female
Primary Sport: Badminton
Experience Level: Beginner
asked 3 months, 3 weeks ago
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by
Anonymous
Hong Kong
on Suunto Core All Black
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answer 1
My alu light watch came with brown leather strap.
There is also a black leather strap available (has visible color maps) - all the rest is rubber (elastomer).
Checking current product range - it seems all core watches are sold with elastomer straps (but you can buy a brown/black leather ones).
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 3 months, 2 weeks ago
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by
pkundrat
Slovakia
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Question

Making the stopwatch view larger

Is there anyway to make the stopwatch view larger. It seems rather small compared to the main window.
Gender: Female
asked 2 months, 2 weeks ago
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by
RShubert
on Suunto Core All Black
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Answers
answer 1
At the moment this is not possible. But we have now forwarded your suggested feature to our R&D department.
answered 2 months ago
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by
Sophie_from_Suunto
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Question

Do you recondition product?

I have a (Suunto Core Black Yellow S013315010) which goes through allot of stuff. I was looking to purchase a new band but I was wondering how much it would cost for a full recondition? I have some scratches on the lens that I would like to get replaced from rock climbing and the loop on my wristband is demolished. Please let me know if there is anything you can do to help or send me in the right direction. Thank you

Serial 93760562
Gender: Male
Primary Sport: Scuba Diving
Experience Level: Pro
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asked 2 months, 2 weeks ago
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by
Dorakj
Placentia, CA, USA
on Suunto Core All Black
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answer 1
We would recommend you to send the device to our service center.

After they examine it, they will send you a cost estimation, which you can accept or reject.

In order to send in your Suunto device, please check the following page : http://www.suunto.com/Support/ go to repair servies and then online service request.

If your country is not listed, please contact a local dealer or service center to send it in for you. (http://www.suunto.com/Dealer-Locator/)
answered 2 months ago
Customer avatar
by
Sophie_from_Suunto
+1point
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Question

How can I revert my Suunto core into english, I accidentally set it to German in the beginning.

Gender: Male
asked 2 months, 2 weeks ago
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by
julppph
Dubai - United Arab Emirates
on Suunto Core All Black
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Answers
answer 1
In order to change the language, please follow these steps :

- go to the menu by long pressing the Mode button.
- Press the Light button 5 times.
- Short press the Mode button.
- Press the Light button 3 times.
- Short press the Mode button.
- Change the language with the Lap or Light buttons.
- Confirm selection with the Mode button.
answered 2 months ago
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by
Sophie_from_Suunto
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Question

Can I display the stopwatch like Denzel in The Equaliser

In the trailer for the new movie The Equalizer he appears to be wearing a Suunto Core Black watch, but he has the Stopwatch as the main display. Can I do that or is there a software upgrade?
Gender: Male
asked 2 months, 3 weeks ago
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by
Tobin_G
on Suunto Core All Black
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answer 1
Unfortunately, this feature does not exist in the Core.

The production of The Equaliser company has done the alteration as a visual effect.
answered 2 months ago
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by
Sophie_from_Suunto
-1point
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Question

Barometric Pressure between Suunto Core and Galaxy Nexus

Hi,

is there really big difference between these 2 devices?

What I do is, I'm setting my altitude reference based on my galaxy nexus altitude reading.

You can check the screenshot that I attached.
Gender: Male
Primary Sport: Motorsports
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asked 3 months ago
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by
skycrew
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
on Suunto Core All Black
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answer 1
We recommend using the local weather pages for a sea level air pressure reference value.
answered 2 months ago
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by
Diana_from_Suunto
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Question

view botton

after changing the battery on my watch ..the view button I stop responding. Pressing the button does not work does not even beep ... that I can do?
Gender: Male
Primary Sport: Multisport
Experience Level: Beginner
asked 3 months ago
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by
ghcalixto
on Suunto Core All Black
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Answers
answer 1
We would kindly recommend you to send in the device to our service center. Please go to http://www.suunto.com/Support/ and choose repair services - online service request.

Should your country not be stated on the list, please contact a local retailer to send it in for you. You can find the closest one here : http://www.suunto.com/Dealer-Locator/
answered 2 months, 4 weeks ago
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by
Sophie_from_Suunto
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Question

top right button on suunto core unresponsive

i just got my suunto core as a gift this week; when i took it out of the box to start programming it, the top right (+) button provided no feedback, regardless how hard i pressed it...is there some default setting that needs to be adjusted or could it just a faulty part? Thanks~W
Gender: Male
Primary Sport: Orienteering
Experience Level: Pro
asked 3 months, 1 week ago
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by
wmcg28
NC
on Suunto Core All Black
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Answers
answer 1
Sounds like a faulty part to me. Send it in to be looked at. Sorry.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 3 months ago
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by
Anonymous
United States
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Question

Can I have the date and time on the main screen

At the moment it is showing dual time on the screen but I want the time and date to be shown. Can anyone help.

Many thanks
Gender: Male
Primary Sport: Weight Training
Experience Level: Advanced
asked 3 months, 1 week ago
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by
Smokey21n
Uk
on Suunto Core All Black
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answer 1
You can get the date on that screen by using the lower button on the left side the "view" button. Scrolling through the info with the view should bring you to the current date. You must make sure that you have set the current date in the setup mode.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 3 months ago
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by
Anonymous
United States
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Question

How do I set the reference value for altitude

I cannot set a reference value for the altimeter. There is a dash where the elevation should be and the + and - signs by the button to adjust the value of the altitude but nothing happens when I press a button. I am able to adjust the reference value for the barometer
Gender: Male
asked 3 months, 1 week ago
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by
bigflood
on Suunto Core All Black
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answer 1
To set the reference value:

1. In MENU, select ALTI-BARO
2. Select REFERENCE and choose between the ALTIMETER and SEA LEVEL
3. Set the known reference value using [+] and [-]
answered 2 months ago
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by
Sophie_from_Suunto
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Question

What is the maximum measurement for the stopwatch function?

i would like to know if stopwatch function is able to measure more than 2 hours time lapse

Thank you
Gender: Female
 
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asked 3 months, 1 week ago
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by
georgegr
on Suunto Core All Black
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answer 1
Maximum measurement time for Core is 99 hours.
answered 2 months ago
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by
Diana_from_Suunto
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Question

How do I get the temperature on my watch?

I'm a new owner of a Suunto Core Crush and don't see the temperature on the display.
Gender: Male
Experience Level: Advanced
asked 3 months, 2 weeks ago
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by
spumoni
on Suunto Core All Black
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answer 1
from the time screen push the mode button. That should bring up the baro/alti screen. On this screen push the view button until you see the temp on the bottom of the screen.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 3 months, 2 weeks ago
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by
Anonymous
United States
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Question

I read in a review that the Suunto Core provides tide data and sunrise/sun set data - is that correct?

Thank you!
Gender: Male
Primary Sport: Sailing
Experience Level: Advanced
asked 3 months, 3 weeks ago
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by
sailingmike
Basel, Switzerland
on Suunto Core All Black
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answer 1
the core does give sunrise/sunset information. It doesn't however give tide data. to set sunrise/sunset you go to the mode page and tab down to sunrise. Open sunrise with the mode button and select location then select time zone/region then select nearest city. That should give you the sunrise/sunset info for the closest city to you in your time zone.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 3 months, 3 weeks ago
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by
Anonymous
United States
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Question

Does the Core adjust sea level pressure when a new elevation reference value is entered?

Say I am in BARO mode and have entered the correct sea level pressure based on information from the local weather station and, at the start of a hike I switch to ALTI mode and enter the correct elevation reference based on the topographic map. And, say the weather (sea level pressure) changes significantly while in ALTI mode during the hike. At the end of the hike, if the altitude is off due to the weather change and I enter a new elevation reference value based on the topographic map, will the Core adjust the sea level pressure from the beginning of the hike based on the difference between calculated and entered elevation reference at the end of the hike to account for the change in weather during the hike? This might explain some of the comments about sea level pressure changing when elevation reference is changed and vice versa.
Gender: Male
 
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asked 3 months, 3 weeks ago
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gisiminger
Florida, USA
on Suunto Core All Black
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answer 1
If you are engaged in an outdoor activity that requires you to know the air pressure, you need to enter the altitude reference value for your location.

This is found on most topographic maps. Your Suunto Core will now give you the correct air pressure readings.
answered 2 months ago
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by
Sophie_from_Suunto
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