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Customer questions and answers for
Suunto Core All Black

Essential outdoor functions in a light plastic case, all black elastomer strap
Customer questions and answers:
247 Questions
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275 Answers
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Customer questions and answers for Suunto Core All Black

Question

PROBLEM: Upon setting the time/date and the lock, the watch will (after 24-48 hours) default back into the blinking time set interface.

So... I'm finding myself having to reset the time, on average, every 2 days. Very frustrating. What good is the software lock function if this happens? Anyone have any suggestions?
Gender: Male
 
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asked 2 months, 2 weeks ago
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rrneal
3rd Rock from the Sun
on Suunto Core All Black
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Question

Watch in fault mode dim light

SINCE THIS HAPPENED THE WATCH HAS AGAIN GONE INTO A FAULT MODE WHERE IT JUST SHOWS VERY FAINT NUMBERS AND LITTLE RESPONSE TO THE SIDE BUTTONS.
Gender: Male
 
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asked 2 months, 4 weeks ago
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Kevin13
on Suunto Core All Black
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Question

Problems with the installation of the reference height

If I set the reference height of 108, 109 or 110 meters, watches themselves are set to 107 meters. Who else seen this problem?
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Beginner
asked 1 month, 3 weeks ago
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Anonymous
Ukraine
on Suunto Core All Black
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Question

Every time I press the back light button my watch goes straight in to time change mode. I've had it for a couple years now and it's never done this

before. What is going on??
Gender: Male
Primary Sport: Mountaineering
Experience Level: Advanced
asked 3 months, 1 week ago
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TByrd1313
Georgia
on Suunto Core All Black
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Question

why does my watch keeps on resetting?

i took the battery out and put in back on and it is still doing it. i had this watch for over a year i didnt use it for a while and when i decide to use it today it keeps resetting.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
asked 2 months, 1 week ago
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Bombtrack100
California, USA
on Suunto Core All Black
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Question

Reference hight and temperature are not correct

Hello,
Since yesterday my core all black shows only temperature 213 degree Celsius and I can't adjust the reference height any more.
In the reference height is only a " - " displayed.
I tried to reset the watch and additional changed the battery.
But no difference to before.

What can be the problem?
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
asked 3 months, 3 weeks ago
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by
gonzi01
Germany
on Suunto Core All Black
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Question

Why is the temperature displaying incorrectly?

I recently changed my watch battery for the first time. I have had no issues until I wanted to check the temperature. It is constantly displaying 397 degrees (with the watch off my wrist). I reset the watch by holding down all four buttons and that did not fix the issue. I took the battery out and put it back in, still did not help. It is still displaying 397 degrees and now won't let me change the altimeter. It just flashes a dash and up/down arrows do not change the altitude. What can I do?
Gender: Male
Primary Sport: Kayaking
Experience Level: Advanced
asked 4 months ago
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Anonymous
Tennessee, USA
on Suunto Core All Black
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Question

Reset Bearing Tracking

Hello, so I set my watch to a certain bearing with the bearing tracking feature, but I can't seem to reset it or set a new bearing. How do I do this?
Gender: Male
Primary Sport: Alpine Skiing
asked 4 months, 1 week ago
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by
hockemaster12
AK
on Suunto Core All Black
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answer 1
You ca set a new bearing using start button again
Gender: Female
Primary Sport: Climbing
answered 1 month, 3 weeks ago
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by
stefil
Arêches, 73270 Beaufort, France
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Question

Do you have a larger strap for the core watch? The strap that came with the watch is to small.

Gender: Female
asked 4 months, 2 weeks ago
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by
ccourtis
on Suunto Core All Black
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Question

Suunto battery replacement. Can you use a BR2032 for temperature variation above 70 degrees Celsius? What is the most durable battery for the unit?

Noted 230 mAH as the higher end charge capacity. Can rechargeable batteries be used?
Gender: Male
 
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asked 4 months, 2 weeks ago
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Janitor
somewhere
on Suunto Core All Black
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Question

Strap Keeper

The strap keeper broke quite early on and now im trying to find out how to buy one please. Many thanks
Gender: Male
Primary Sport: Weight Training
asked 4 months, 3 weeks ago
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Saracen4Life
UK
on Suunto Core All Black
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answer 1
When I had this issue, I submitted a repair request. A strap keeper was mailed to me very quickly. I do not remember if I was charged for the part or not.
Gender: Male
answered 2 months, 4 weeks ago
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by
barrows
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Question

what was the model used in equalizer movie

Gender: Male
asked 5 months, 1 week ago
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by
samironzy
on Suunto Core All Black
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answer 1
Core All-Black
Gender: Male
Primary Sport: Crosstrainer
Experience Level: Advanced
User submitted photo
answered 4 months ago
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by
Beardude
Ohio
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Question

Will there ever be a software update that allows you to pair suunto core with a heart rate monitor?

Gender: Male
Primary Sport: Crosscountry Skiing
Experience Level: Expert
asked 4 months, 1 week ago
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Anonymous
Australia
on Suunto Core All Black
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Question

Problem with the button

When I press the lower right button to try and lock the watch and to use the light it goes to the time editing screen. I have tried everything to fix it but it just won't work.
Gender: Male
Primary Sport: Kayaking
Experience Level: Advanced
 
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asked 5 months, 3 weeks ago
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discodan20
England, UK
on Suunto Core All Black
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answer 1
This is most likely caused by the weak battery. If you turn on the light, the voltage drops and the clock is reset - thus asking you to set the time.
Try a new battery and the problem should go away.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 5 months, 2 weeks ago
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by
pkundrat
Slovakia
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Question

After changing out my battery on my Suunto Core The lower right button does not work or make a beep sound.

This is the second time this happened after replacing my battery. Is there anyway to troubleshoot it at home before sending it off for repair?
Gender: Male
Primary Sport: Multisport
Experience Level: Advanced
 
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asked 6 months ago
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Anonymous
Las Vegas, NV, USA
on Suunto Core All Black
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answer 1
Make sure it is,unlocked. If there is a,little padlock on the screen then it is not unlocked
Gender: Male
answered 5 months, 1 week ago
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sasch76
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Question

i have the Suunto core all black. Is it possible to have the seconds display permanently as after about 1.5 hours it reverts back to the date.

Gender: Female
asked 6 months ago
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dencole
Essex, UK
on Suunto Core All Black
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answer 1
The reason why this is happening is because the Suunto Core is trying to save battery life. The same happens with the Compass that enters a sleep mode is not used or the backlight that flickers when you also use the compass.
answered 3 months ago
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by
Beatrice_from_Suunto
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Question

Altimeter is playing up and battery indicator on a week after putting in new battery

Altimeter started going weird and battery indicator came on. Replaced battery and worked well for a week. Within week battery indicator has come on and the altimeter is all over the place when I where it around my wrist, but when I remove it from my wrist it finds the correct altitude. This watch is a replacement under warranty for one whose altimeter was continually crazy.
Gender: Male
Primary Sport: Trail Running
Experience Level: Advanced
 
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asked 6 months ago
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maurieabraham
New Zealand
on Suunto Core All Black
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answer 1
Please try changing the battery with a new one, to make sure the issue is not due to faulty battery.

If that doesn't solve the issue, we would kindly like to recommend you to send the device in for service.

Depending on where you live you can send it in to us directly by making an online service request (http://www.suunto.com/Support/) choose repair services => online service request and choose your country from the list.

If your country is not listed, please contact a local dealer or service center to send it in for you. (http://www.suunto.com/Dealer-Locator/)
answered 6 months ago
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by
Sophie_from_Suunto
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Question

go outdoors stoke 031 customer has had a replacement watch, i need to send this faulty watch back for replacemnt or credit.

Gender: Female
asked 6 months ago
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by
warehouse031
on Suunto Core All Black
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answer 1
It may be under warranty, but you will need to contact Suunto Customer support. There are several numbers under the customer support tab.
Gender: Male
Primary Sport: Mountaineering
answered 6 months ago
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by
Shaff229
Boulder, CO, USA
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Question

How do I know what to set the altimeter to?

Gender: Female
asked 7 months ago
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by
mattymc27
on Suunto Core All Black
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answer 1
You will need to find your elevation/height above sea level to set your reference altitude.

To do so, you can either consult a map with altitude, or you can use various weather sites, or services like Google Earth to be provided with elevation/height above sea level information.
answered 6 months ago
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by
Diana_from_Suunto
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Question

How do I my screen display to view like the one the box, with the time,alt,date and direction?

Gender: Male
asked 7 months ago
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Anonymous
on Suunto Core All Black
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answer 1
To scroll between the various display modes, you can single press the Next button (middle one on the right), thus going from Time to Alti/Baro to Compass, and then back to time.

With the View button (bottom left one) you can scroll through the displays shown beneath the middle of the screen in the various displays.
answered 7 months ago
Customer avatar
by
Diana_from_Suunto
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