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Customer questions and answers for
Suunto Core All Black

Essential outdoor functions in a light plastic case, all black elastomer strap
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Customer questions and answers for Suunto Core All Black

Question

top right button on suunto core unresponsive

i just got my suunto core as a gift this week; when i took it out of the box to start programming it, the top right (+) button provided no feedback, regardless how hard i pressed it...is there some default setting that needs to be adjusted or could it just a faulty part? Thanks~W
Gender: Male
Primary Sport: Orienteering
Experience Level: Pro
asked 1 month, 1 week ago
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wmcg28
NC
on Suunto Core All Black
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answer 1
Sounds like a faulty part to me. Send it in to be looked at. Sorry.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 1 month, 1 week ago
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Anonymous
United States
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Question

Can I have the date and time on the main screen

At the moment it is showing dual time on the screen but I want the time and date to be shown. Can anyone help.

Many thanks
Gender: Male
Primary Sport: Weight Training
Experience Level: Advanced
asked 1 month, 1 week ago
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Smokey21n
Uk
on Suunto Core All Black
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answer 1
You can get the date on that screen by using the lower button on the left side the "view" button. Scrolling through the info with the view should bring you to the current date. You must make sure that you have set the current date in the setup mode.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 1 month, 1 week ago
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Anonymous
United States
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Question

How do I set the reference value for altitude

I cannot set a reference value for the altimeter. There is a dash where the elevation should be and the + and - signs by the button to adjust the value of the altitude but nothing happens when I press a button. I am able to adjust the reference value for the barometer
Gender: Male
asked 1 month, 1 week ago
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bigflood
on Suunto Core All Black
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answer 1
To set the reference value:

1. In MENU, select ALTI-BARO
2. Select REFERENCE and choose between the ALTIMETER and SEA LEVEL
3. Set the known reference value using [+] and [-]
answered 1 week, 1 day ago
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Sophie_from_Suunto
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Question

What is the maximum measurement for the stopwatch function?

i would like to know if stopwatch function is able to measure more than 2 hours time lapse

Thank you
Gender: Female
 
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asked 1 month, 2 weeks ago
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georgegr
on Suunto Core All Black
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answer 1
Maximum measurement time for Core is 99 hours.
answered 1 week, 1 day ago
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Diana_from_Suunto
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Question

My Suunto Core All Black resets as if the battery has been pulled at random intervals.

I purchased my Core nearly a year ago; I've had absolutely no trouble with it until recently. After I replaced the battery, it functioned properly for some time. However, now it resets every so often, ranging from 5 seconds to a couple days. It resets in the same way that it would if I removed and replaced the battery. Sometimes it resets unprovoked, and other times resets on the push of any button. Upon reset only the date is retained. I've tried multiple batteries with no luck.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
asked 3 months ago
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MK18
Ontario
on Suunto Core All Black
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answer 1
We would highly recommend you to send the device in for repair.

You can make an online service request via this link : http://www.suunto.com/Support/ or, if you country is not stated on the list under repair services => online service request, contact a local Suunto authorized dealer to send it in for you.
The nearest dealer can be found here : http://www.suunto.com/Dealer-Locator/
answered 2 months ago
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Sophie_from_Suunto
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Question

How do I get the temperature on my watch?

I'm a new owner of a Suunto Core Crush and don't see the temperature on the display.
Gender: Male
Experience Level: Advanced
asked 1 month, 3 weeks ago
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spumoni
on Suunto Core All Black
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answer 1
from the time screen push the mode button. That should bring up the baro/alti screen. On this screen push the view button until you see the temp on the bottom of the screen.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 1 month, 3 weeks ago
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Anonymous
United States
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Question

sunrise / sunset angle and time left to

hello,

i saw in several reviews that for Ambit2 Black i can have some apps to:

1. show compass direction of the sunrise / sunset
2. show time left till sunrise / sunset

as i do a lot of landscape photography this tools would be excellent. can someone please either recommend the apps or tell me how to do it? yes of course i tried google... :)

Many thanks for your recommendations.
best,
Dorin
Gender: Male
Primary Sport: Mountaineering
Experience Level: Advanced
asked 3 months, 1 week ago
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Anonymous
Switzerland
on Suunto Core All Black
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answer 1
To add an app, please go to movescount.com. Choose plan&create and then app zone. Look for the apps you are interested in and click on the 'save' button. The app will now be saved in your library.

When the app is saved in your library, all you need to do is add it into the sport mode you want to use it in, by following these steps :
- log into movescount.com
- go to gear => Suunto Ambit2
- choose the sport mode and click 'edit'
- add a display and change the content by clicking the small blue icon
- go to the tab 'MyApps' and choose app you wish to use
- press ok and then save

After synchronization the app will be visible in the watch during exercise
answered 3 months ago
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Sophie_from_Suunto
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Question

I read in a review that the Suunto Core provides tide data and sunrise/sun set data - is that correct?

Thank you!
Gender: Male
Primary Sport: Sailing
Experience Level: Advanced
asked 1 month, 4 weeks ago
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sailingmike
Basel, Switzerland
on Suunto Core All Black
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answer 1
the core does give sunrise/sunset information. It doesn't however give tide data. to set sunrise/sunset you go to the mode page and tab down to sunrise. Open sunrise with the mode button and select location then select time zone/region then select nearest city. That should give you the sunrise/sunset info for the closest city to you in your time zone.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 1 month, 3 weeks ago
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Anonymous
United States
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Question

Does the Core adjust sea level pressure when a new elevation reference value is entered?

Say I am in BARO mode and have entered the correct sea level pressure based on information from the local weather station and, at the start of a hike I switch to ALTI mode and enter the correct elevation reference based on the topographic map. And, say the weather (sea level pressure) changes significantly while in ALTI mode during the hike. At the end of the hike, if the altitude is off due to the weather change and I enter a new elevation reference value based on the topographic map, will the Core adjust the sea level pressure from the beginning of the hike based on the difference between calculated and entered elevation reference at the end of the hike to account for the change in weather during the hike? This might explain some of the comments about sea level pressure changing when elevation reference is changed and vice versa.
Gender: Male
 
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asked 2 months ago
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gisiminger
Florida, USA
on Suunto Core All Black
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answer 1
If you are engaged in an outdoor activity that requires you to know the air pressure, you need to enter the altitude reference value for your location.

This is found on most topographic maps. Your Suunto Core will now give you the correct air pressure readings.
answered 1 week ago
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Sophie_from_Suunto
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Question

I put a new battery in and when i screw the back panal back all my watc does is light up when i push a botton and doesnt display anything.

Gender: Male
Primary Sport: Circuit Training
Experience Level: Advanced
 
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asked 3 months, 2 weeks ago
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Anonymous
Chicago, IL, USA
on Suunto Core All Black
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answer 1
Please make sure to use a CR2032 battery of a well-known brand.

If the issue still persist, please contact us directly at support@suunto.com
answered 3 months, 2 weeks ago
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Sophie_from_Suunto
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Question

I live near Seattle. What declination do I set? Neither side of 16 degrees points to either magnetic north or true north.

The declination here is 16 degrees. But if I set "W", the pointer does not point to true or magnetic north. If I set "E," I have the same problem. Is the moveable pointer indicating true or magnetic north?
Gender: Male
Primary Sport: Walking
Experience Level: Advanced
asked 2 months ago
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rickrans1
Seattle
on Suunto Core All Black
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answer 1
Please be advised the compass on the watch will be pointing magnetic North. If you set the correct declination, you will get true North.
Please be advised the magnetic declination for Seattle is 18 degrees West.
Please also make sure that you correctly calibrate the compass.
answered 1 week, 2 days ago
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Beatrice_from_Suunto
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Question

The band keeper on my Core broke. The band is in good shape, can I purchase just a new keeper without having to buy the whole strap?

Gender: Male
asked 2 months ago
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by
bpd145
on Suunto Core All Black
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answer 1
I don't believe that is an option. I had the same issue and I used one of my daughters very small hair bands. Worked fine till I got a new band.
Sorry not much help
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 1 month, 4 weeks ago
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Anonymous
United States
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Question

Sleep Mode

Is it good practice to put my Core to sleep mode if im not using it for a longer period?
Gender: Male
Primary Sport: Alpine Skiing
Experience Level: Pro
 
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asked 3 months, 2 weeks ago
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markolaynee
Serbia
on Suunto Core All Black
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answer 1
If you would like to save the battery, it is indeed good to put the Suunto Core in Sleep mode.
answered 3 months, 2 weeks ago
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Sophie_from_Suunto
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Question

The altimeter changes each seconds jumping from 5-20meter +/- even when im not moving at all.

Gender: Male
Primary Sport: Mountaineering
Experience Level: Advanced
asked 2 months, 2 weeks ago
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quixeric
Malaysia
on Suunto Core All Black
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answer 1
I believe this is the consequence of the major design flaw of placing the barometric sensor holes at the bottom of the watch - where the sweat easily accumulates.
If you place the watch where there is no sweat - you will get much more reliable alt. gain readings.
Also - fix for this is also doable in software IMO - but it seems there is no serious interest in fixing this.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 2 months, 1 week ago
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pkundrat
Slovakia
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Question

Altimeter not work during flight

Why the altimeter don't work on board the aircraft? I just used my core black during the flight and the altimeter don't worked. Anyone knows if it is a problem or is normal at flight?
Gender: Male
Primary Sport: Mountaineering
Experience Level: Beginner
 
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asked 2 months, 3 weeks ago
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Anonymous
Brazil
on Suunto Core All Black
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answer 1
Please accept our apologies for the delayed response.

The altimeter on your Suunto Core cannot operate in an airplane as the cabin of an airplane is a pressurized environment. The temperature and humidity during a flight changes several times depending on the planes altitude. At 35000 ft, the outside temperature of a plane is - 40C to - 60C degrees below zero however, the temperature inside a plane is kept at a steady and comfortable +22 - +24 C.
answered 2 months, 2 weeks ago
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Elena_from_Suunto
Romania
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answer 2
Where you in a pressurized aircraft? The sensor will only read to the altitude that the aircraft is pressurized to. By setting the reference barometer and altitude you should get a pretty accurate reading in an unpressurized aircraft. At least that has worked for me.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 2 months, 2 weeks ago
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Anonymous
United States
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Question

STRAP REPLACEMENT

My strap recently broke. I would like to know if it is possible to change my Suunto Core all black to the green strap type I uploaded a picture of. Specifically I would like to add the what I think are movable lugs onto my watch so that I can get different types of straps. Is this possible. Thank you for the help
Gender: Male
Primary Sport: Multisport
User submitted photo
User submitted photo
asked 2 months, 3 weeks ago
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thebronze
on Suunto Core All Black
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answer 1
You can use any core straps for a core watch. They are interchangeable.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 2 months, 2 weeks ago
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Anonymous
United States
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Question

Core VS Sunscreen

Took my Suunto Core out for a 5 day saltwater fishing trip. Turns out the sunscreen I was using reacted with the casing causing it to melt. I ended up with a nasty plastic smear on my arm and now the casing looks pretty unappealing.

I would assume that as this watch is supposed to be a super tough outdoor watch, that it would be resistant to something as commonplace as sunscreen. I don't even want to know what bug repellent would do to it.

Anyone else have this issue?
Gender: Male
Primary Sport: Multisport
Experience Level: Expert
asked 3 months ago
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MissionFishing
Toronto, Canada
on Suunto Core All Black
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answer 1
Was wandering what sun screen you were using. I have used 100% deet and SPF 30 sun screen and have had no detrimental effects on band or casing. Did you inadvertently get fuel or some other petroleum based product on you that would have come in contact with the watch?
Gender: Female
Primary Sport: Trekking
Experience Level: Expert
answered 2 months, 2 weeks ago
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Anonymous
United States
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Question

New replacement watch band

I bought a new watch strap and don't know how to change it?
Gender: Female
Primary Sport: Walking
Experience Level: Advanced
asked 3 months, 1 week ago
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daterbee
Oregon
on Suunto Core All Black
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answer 1
You should be able to screw loose the original strap by the four outer screws. Then screw the new strap on.
answered 3 months ago
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Sophie_from_Suunto
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Question

My all black core is stuck in a blinking apparently set mode nothing I have tried works.

I have tried pushing all four corner buttons - it will not shut off / reboot.
Love the watch - puzzled. Thank you.
Gender: Male
Primary Sport: Alpine Skiing
Experience Level: Advanced
asked 3 months, 1 week ago
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nycchipm
ny
on Suunto Core All Black
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answer 1
Please try changing the battery in your Suunto Core to see if tat solves the issue.

If not solved, please contact us at support@suunto.com
answered 3 months ago
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Sophie_from_Suunto
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Question

Watch screen went almost balnk. I can barely see the numbers

I got this watch for Christmas this year. The watch has been working awesome until, I went on a raft float yesterday. It was working when I took it off to go to bed at the hotel and when I woke up in the morning the screen was almost blank. I can barely read the numbers now. I thought is was the battery, but nope I just put in a new one with no change.
I have tried to reset my back light as well with no avail. any help would be great. Thanks
Gender: Male
Primary Sport: Running
Experience Level: Advanced
 
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asked 3 months, 2 weeks ago
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ssitz
Sisters, OR 97759, USA
on Suunto Core All Black
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answer 1
Have you tried putting it to sleep then wake it up and reenter your settings? Beyond that I think you should send it in to have the factory look at it. Sorry no better help than that.
Gender: Male
Primary Sport: Trekking
Experience Level: Expert
answered 2 months, 2 weeks ago
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Anonymous
United States
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