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Customer questions and answers for
Suunto Core All Black

Essential outdoor functions in a light plastic case, all black elastomer strap
Customer questions and answers:
226 Questions
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269 Answers
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Customer questions and answers for Suunto Core All Black

Question

i changed my battery and now my suntto core keeps resetting and i have to set the time again, why is this happing?

The watch is only a year old and this started happing when i changed to battery. I bought the same battery that came with the watch.
Gender: Male
Primary Sport: Mountaineering
Experience Level: Advanced
asked 4 months, 2 weeks ago
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by
nick314
Massachusetts, USA
on Suunto Core All Black
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answer 1
It seems like something is interrupting the power supply, perhaps a loose connection or debris. I would try taking the battery out, cleaning the housing and put the battery back in.
Gender: Male
Primary Sport: Mountaineering
answered 4 months, 1 week ago
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by
Shaff229
Boulder, CO, USA
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Question

How do I set a bearing?

On compass mode when I press start stop, it doesn't let me set a bearing! Any advice?
Gender: Male
Experience Level: Advanced
asked 4 months, 3 weeks ago
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by
LCplRifleman
UK
on Suunto Core All Black
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answer 1
I found you have to hold it for about a half a second.
Gender: Female
answered 4 months, 2 weeks ago
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by
everythingcpo
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Question

Non working light, altimeter and battery lasts 24 hrs

Got my core for Christmas and I am on my 3rd battery. I have watched you tube and read the manuals on proper set up. No mater where I set the light function it won't come on. And the altimeter when set won't change with significant altitude changes, and like I said 3rd battery in less than a week. I also tried turning it off and resetting it. Anything else before I send it back ? Help help....
Gender: Male
Primary Sport: Motorsports
Experience Level: Advanced
asked 4 months, 3 weeks ago
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by
Mmielke
on Suunto Core All Black
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answer 1
It is possible that there was some fabrication error with your device in question.

If you are unable to return it to the store from where you bought it, I would recommend that you send it in for repairs.

1) The more direct way is by locating and contacting a Service Center in your vicinity. Please follow this link to find the closest service center to you: http://locator.suunto.com/. Choose your country and check the boxes "Service Center" and "Sports Watches & Instruments".

2) You can also fill in a Repair Service Form yourself to have it sent and repaired in the main Service Center in Vantaa, Finland. Please follow this link: http://www.suunto.com/Support/Repair-services/Online-Service-Request/ . If your country is not among the options, please refer to the dealer locator and hand the device in to one of our regular Suunto retailers. They will be able to send the device to our service center instead.

The cost of the Service Repair depends on the warranty and the nature of the error. All of our products with a display have 2 years of warranty (1 year of warranty for accessories like straps, belts, PODs, ...), starting from the date of purchase. If the product is deemed under warranty, the fix will not cost anything. If the product is not under warranty, there is a minimal €33 cost involved for fault analysis and freight.

As your device was just purchased, it should certainly fall under the warranty.
answered 3 months, 4 weeks ago
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by
Diana_from_Suunto
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Question

Stop Watch like in Movie Equalizer

How can I change the stopwatch to full screen view? Does not work on my model.
Gender: Male
asked 5 months ago
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by
SF41
Warsaw, Poland
on Suunto Core All Black
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answer 1
There is no option for this, I'm pretty sure this was just a feature extra added in for the movie.
Gender: Male
Primary Sport: Mountaineering
answered 4 months, 2 weeks ago
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by
Shaff229
Boulder, CO, USA
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answer 2
The "full screen view" that you mention for the Core, as seen in the film Equalizer, is unfortunately a digitization made solely for that scene in the film. It was made in post-processing and was never part of the actual device.

As such, the feature which you have mentioned is not available for the Core.
answered 5 months ago
Customer avatar
by
Diana_from_Suunto
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Question

Stopwatch on Core black big and more bright

Is this especially customised for Denzel? Can we all have it on our Core Black ?

http://bestwatchbrandshq.com/denzel-washingtons-watch-in-the-equalizer-movie/
Gender: Male
asked 5 months, 1 week ago
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by
dinol
on Suunto Core All Black
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answer 1
What you see on the Core, that Denzel is using there, is a digitalized overlay. It was never really on the device, but made in post-production. As such it is unfortunately not a feature available for the Core devices.
answered 5 months ago
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by
Diana_from_Suunto
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Question

Suunto Core All Black - is that allowed to push the buttons under water?

Gender: Male
asked 5 months, 1 week ago
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by
Ukrainian
on Suunto Core All Black
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answer 1
Yes, I take mine out when I swim and have pushed the buttons several times under water with no issues.
Gender: Male
Primary Sport: Mountaineering
answered 3 months, 2 weeks ago
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by
Shaff229
Boulder, CO, USA
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answer 2
No, we advise you not to push the buttons under water.
answered 5 months ago
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by
Beatrice_from_Suunto
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Question

Is this watch made in Finland or US?

Is this watch made in Finland or US?
Gender: Male
asked 5 months, 4 weeks ago
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by
linzhima
on Suunto Core All Black
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answer 1
The core all black was designed in Finland but made in China.
Gender: Male
Primary Sport: Mountaineering
answered 4 months, 1 week ago
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by
Shaff229
Boulder, CO, USA
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answer 2
made in china
Gender: Female
answered 5 months, 4 weeks ago
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by
yangshiqiu
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Question

Seconds indicator

Hello,
I have bought a Core Gray Crush about a month ago.A few days ago i realised that while on date mode, the seconds indicator that circles around the watch face disappears after a minute or so.Pressing a button(e.g start/stop or +) will get it going again,but eventually it ll stop showing seconds again.Is this how it is supposed to be working?Is this something like an energy saving action or does my watch have a problem?
Gender: Male
Primary Sport: Basketball
Experience Level: Expert
 
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asked 6 months ago
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by
Theodamian
Sparti 231 00, Greece
on Suunto Core All Black
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answer 1
No problem, you are right, the second indicator does go away after a few moments to conserve power. Also, if you notice, if you have the light on and go to the compass the light will flash, that too is a power save feature.
Gender: Male
Primary Sport: Mountaineering
answered 4 months, 1 week ago
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by
Shaff229
Boulder, CO, USA
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answer 2
Indeed, this feature was implemented in order to preserve the battery life.
answered 6 months ago
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by
Beatrice_from_Suunto
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Question

Can you use stopwatch or countdown timer mode on the big display ?

ie. Can you switch the time display area with the stopwatch timer display ?
Gender: Male
Primary Sport: Walking
Experience Level: Beginner
 
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asked 7 months ago
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NicC4ge
on Suunto Core All Black
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answer 1
This feature does not exist for the Sunnto Core.
answered 7 months ago
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by
Sophie_from_Suunto
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Question

Suunto Core All Black

Hi. How can I have a stopwatch on the main screen.

Thanks.
Gender: Male
Primary Sport: Alpine Skiing
Experience Level: Advanced
asked 7 months ago
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by
redgred
Ukraine
on Suunto Core All Black
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answer 1
This feature does not exist in the Suunto Core. But we have now forwarded your suggested feature to our R&D department.
answered 7 months ago
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by
Sophie_from_Suunto
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Question

How do you get the band off of the all black Core watch?

Gender: Female
Primary Sport: Aerobics
Experience Level: Beginner
asked 7 months ago
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by
Galemb
Alabama
on Suunto Core All Black
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answer 1
You need you use a special tool, or two screwdrivers.

When using two screwdrivers, place either screwdriver on the opposite side of the pin. Lock the pin in place with one of the screwdrivers, to keep it from rotating, while you unscrew it from the opposite side with the other screwdriver.
answered 7 months ago
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by
Diana_from_Suunto
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Question

is there a way to make the stopwatch display bigger? i want to have the stopwatch function where the time is displayed, is this possible?

Gender: Male
Experience Level: Advanced
asked 7 months ago
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by
the_Equalizer
on Suunto Core All Black
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answer 1
Nope. There are very few options to customize the watch (mostly sound notifications).
The only way would be to create a custom firmware :)
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 7 months ago
Customer avatar
by
pkundrat
Slovakia
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Question

My mode button stopped working and a pad lock symbol is at the 12 o'clock

Gender: Male
Primary Sport: Motorsports
Experience Level: Advanced
asked 7 months ago
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by
1162
Ohio
on Suunto Core All Black
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answer 1
We would kindly recommend you to send the device in for repair.

In order to do so, please check the following page : http://www.suunto.com/Support/ go to repair servies and then online service request.

If your country is not listed, please contact a local dealer or service center to send it in for you. (http://www.suunto.com/Dealer-Locator/)
answered 7 months ago
Customer avatar
by
Sophie_from_Suunto
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Question

I cannot change altitude

He ther i am not able to change altitude on my Suunto Core, and it doesn´t give me the altitude it shows a line and the temperature is aarouns 222º C.

The rest is fine the time and everything..
Can you help me on this please??
Gender: Female
asked 8 months ago
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by
Pedro_mfdc
on Suunto Core All Black
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answer 1
Can you post a picture showing a line?
I can imagine altitude being constant in baro mode.
But temperature of 222 dg sounds completely out of bounds - i would recommend contacting suunto support directly.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 8 months ago
Customer avatar
by
pkundrat
Slovakia
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Question

how long should the battery last for

Gender: Male
asked 8 months ago
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by
hutch71
on Suunto Core All Black
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answer 1
Cca 2 years is a good estimate. My watch is 4 years old and i changed the battery once - now it is close to finished (no battery symbol but turning on light causes display going blank or even reset of the watch).
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 8 months ago
Customer avatar
by
pkundrat
Slovakia
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Question

strap material

please confirm the strap material. thanks!
Gender: Female
Primary Sport: Badminton
Experience Level: Beginner
asked 9 months ago
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by
Anonymous
Hong Kong
on Suunto Core All Black
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answer 1
My alu light watch came with brown leather strap.
There is also a black leather strap available (has visible color maps) - all the rest is rubber (elastomer).
Checking current product range - it seems all core watches are sold with elastomer straps (but you can buy a brown/black leather ones).
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 8 months ago
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by
pkundrat
Slovakia
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Question

Making the stopwatch view larger

Is there anyway to make the stopwatch view larger. It seems rather small compared to the main window.
Gender: Female
asked 7 months ago
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by
RShubert
on Suunto Core All Black
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answer 1
At the moment this is not possible. But we have now forwarded your suggested feature to our R&D department.
answered 7 months ago
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by
Sophie_from_Suunto
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Question

Pressing the lower right button does not lock it but instead resets the time, how can I fix this?

Gender: Male
asked 9 months ago
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by
Huffy1
on Suunto Core All Black
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answer 1
I believe this is caused by weak battery. My watch (battery is cca 2years old) started first turning off the display (after turning on backlight). Yesterday it reset the time.
Change the battery and the light will work as it should again.
Gender: Male
Primary Sport: Mountain Biking
Experience Level: Advanced
answered 8 months ago
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by
pkundrat
Slovakia
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answer 2
This indicates low battery. Please change the battery in your Suunto Core.

If this doesn't solve the issue, please contact us at support@suunto.com
answered 9 months ago
Customer avatar
by
Sophie_from_Suunto
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Question

Barometric Pressure between Suunto Core and Galaxy Nexus

Hi,

is there really big difference between these 2 devices?

What I do is, I'm setting my altitude reference based on my galaxy nexus altitude reading.

You can check the screenshot that I attached.
Gender: Male
Primary Sport: Motorsports
User submitted photo
User submitted photo
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asked 8 months ago
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skycrew
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
on Suunto Core All Black
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answer 1
We recommend using the local weather pages for a sea level air pressure reference value.
answered 7 months ago
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by
Diana_from_Suunto
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Question

What is the maximum measurement for the stopwatch function?

i would like to know if stopwatch function is able to measure more than 2 hours time lapse

Thank you
Gender: Female
 
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asked 8 months ago
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georgegr
on Suunto Core All Black
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answer 1
Maximum measurement time for Core is 99 hours.
answered 7 months ago
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Diana_from_Suunto
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